Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
Tips
Full-time and Part-time positions
Paid training
Employee Discounts
Supportive team environment
opportunities for professional development
Job Description
Zingerman's Delicatessen is the flagship location for the Zingerman's Community of Businesses, a renowned establishment that has been delighting customers with traditionally made, full-flavored foods from around the world for over 40 years. Known for its commitment to exceptional customer service, the deli has recently earned a prestigious James Beard award nomination for best service in the country. This recognition reflects the dedication and passion Zingerman's brings to every sandwich prepared and every chocolate bar offered, making them some of the best-tasting food experiences guests can encounter. Customers frequently line up down the block, eager to enjoy the quality and... Show More
Job Requirements
- Availability to work between 11am and 8pm including weekends
- Ability to work full-time or part-time year round
- Strong interpersonal and communication skills
- Ability to handle monetary transactions accurately
- Willingness to follow procedures and checklists
- Commitment to punctuality and reliability
- Passion for great food and customer service
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service preferred
- Basic knowledge of coffee and tea brewing methods advantageous
- Strong communication skills
- Ability to work in a fast-paced environment
- Enthusiasm for learning and developing coffee expertise
- Reliable and punctual
- Team player with positive attitude
Job Duties
- Encounter variety each day
- Smile and talk to many guests regardless of task
- Greet and assist guests with enthusiasm and high energy
- Brew and converse on all brewing methods for teas and coffees
- Prepare espresso based drinks according to recipes
- Taste and score coffee each shift and log results
- Adjust coffee for best tasting espresso
- Continuously improve personal coffee skills and knowledge
- Handle monetary transactions using Point of Sale system
- Follow opening, closing and procedural checklists
- Restock and rotate products
- Learn and share basics of coffee roasting and production
- Recognize and communicate errors and quality issues
- Assist in keeping dining areas and workspaces clean and sanitary
- Participate in huddles, meetings, and events
- Arrive on time for shifts, meetings, and classes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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