Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Tips
Career development opportunities
Supportive team environment
Employee Discounts
Ongoing coffee education
Paid holidays
Job Description
Zingerman's Coffee Company is a renowned wholesale coffee roaster based in Ann Arbor, Michigan, that supplies exceptional coffees to cafes, restaurants, and various businesses. Alongside their wholesale operations, they run a vibrant coffee bar located on the south side of Ann Arbor, where they serve single estate, small batch coffees directly to their customers. Known for their commitment to quality and community, Zingerman's Coffee Company is dedicated to delivering an extraordinary coffee experience combined with warm, friendly service. They have built a strong reputation in the coffee industry for their artisanal approach to coffee roasting and brewing, providing an inspiring... Show More
Job Requirements
- High school diploma or equivalent
- ability to work full-time with 4-5 shifts per week including weekends and holidays
- availability for varied shifts between 6:30 am and 4:30 pm
- reliable punctuality and attendance
- willingness to adhere to company dress code
- passion for coffee and excellent customer service
- ability to stand for extended periods
- capability to handle cash transactions
- basic math skills
- team-oriented mindset
Job Qualifications
- Experience working in customer service or retail preferred
- experience working in a food service environment preferred
- experience using a Point of Sale system
- reputation for providing great service to guests and co-workers
- ability to work holidays and weekends
- strong communication skills
- ability to work in a fast-paced environment
- interest in coffee culture and continuous learning
Job Duties
- Greets and assists guests with enthusiasm and high energy
- brews and discusses all brewing methods for teas and coffees
- prepares espresso-based drinks including milk steaming and drink construction
- tastes and scores coffee at least once per shift and logs results
- adjusts coffee to maintain quality taste
- continually improves personal coffee skills and knowledge
- handles monetary transactions and sales using Point of Sale system
- follows opening, closing, and procedural checklists
- restocks and rotates products
- learns and shares basics of coffee roasting process and production schedule
- recognizes and communicates errors and potential quality issues
- assists in keeping dining and work areas clean and sanitary
- participates in financial performance measurements
- attends and contributes to huddles, meetings, and company events
- arrives on time for shifts, meetings, and classes
- adheres to dress code standards
- demonstrates passion for great coffee and excellent service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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