Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.60
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
CAMBA is a vibrant community-focused organization dedicated to building an inclusive New York City where every child and adult has access to the necessary resources and supports to thrive. Established as a dynamic and comprehensive social services provider, CAMBA offers over 180 integrated programs covering multiple vital areas: Education and Youth Development, Family Support, Job Training and Employment Support Services, Health, Housing, and Legal Services. By serving nearly 80,000 individuals and families annually, including approximately 13,000 youth, CAMBA plays a crucial role in enhancing the quality of life for New Yorkers, especially those facing poverty and other hardships. More than... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work part-time or full-time shifts as required
- Willingness to learn and support digital literacy initiatives
- Ability to follow security and privacy protocols
- Strong customer service orientation
- Reliable and punctual
- Ability to communicate effectively with diverse populations
- Basic knowledge of computers and internet
- Physical ability to manage equipment safely
- Compliance with all CAMBA policies and procedures
Job Qualifications
- High school diploma or equivalent
- Experience working with diverse populations
- Basic computer skills
- Strong communication and interpersonal skills
- Ability to provide clear guidance and support
- Patience and adaptability
- Interest in digital literacy and community service
- Ability to work independently and as part of a team
- Basic troubleshooting skills
- Experience in a community or educational setting preferred
Job Duties
- Practice Universal Precautions/Standard Protocol & Procedures
- Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information
- Greet residents and monitor the Community Resource Room during open hours
- Help participants use computers, printers, and internet-based tools
- Assist with simple tasks such as email setup, online forms, job searches, or accessing benefits websites
- Provide guidance on basic digital literacy activities including typing, using browsers, saving documents, navigating common websites
- Ensure all devices are handled safely and stored properly when the CRR is closed
- Follow procedures for locking up equipment such as computers, podcast tools, tablets, and printers
- Report any technical issues promptly
- Support small group activities or workshops led by CRR staff
- Encourage community members to participate in workshops and digital-learning activities
- Record daily sign-ins and usage data
- Track participation in activities and assist with simple reporting tasks
- Communicate equipment or space issues to supervisors
- Facilitate basic CRR activities such as resume support sessions, introductory technology tutorials, or guided digital exercises
- Lead simple digital-learning group activities that build comfort with everyday technology
- Help visitors use podcast equipment including microphones, recording tablets, and audio mixer
- Provide basic guidance on starting and stopping recordings and organizing files for podcast or video projects
- Offer patient, clear support to residents with varying levels of tech comfort
- Maintain a clean, organized environment and follow opening/closing procedures
- Tasks may be modified, expanded, and/or assigned over time to meet program needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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