Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $25.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
Families and Youth Innovation Plus (FYI+) is a dedicated organization committed to enhancing the well-being of youth and families through comprehensive and compassionate services. As a forward-thinking agency, FYI+ integrates multiple systems to provide coordinated responses that address the complex needs of individuals and families in the community. Emphasizing a trauma-informed and culturally responsive approach, FYI+ ensures that clients receive respectful and effective service delivery that supports their unique circumstances and promotes healing and growth. FYI+ provides a welcoming environment where every individual seeking assistance is treated with dignity and offered tailored solutions to their challenges. Operating as a multi-disciplinary... Show More
Job Requirements
- Bachelor's degree in a human service field from an accredited university and one year relevant experience working with the target population
- or associate's degree in a human service field from an accredited college and a minimum of two years of experience working with the target population
- intermediate proficiency in Microsoft Office Suite
- excellent written and verbal communication skills
- cultural sensitivity in service delivery
- ability to manage multiple tasks efficiently
Job Qualifications
- Bachelor's degree in a human service field from an accredited university and one year relevant experience working with the target population
- or associate's degree in a human service field from an accredited college and a minimum of two years of experience working with the target population
- Microsoft Office Suite intermediate proficiency
- excellent communication skills both written and verbal
- ability to provide services in a culturally sensitive, appropriate and ethical manner
- skills in comprehending, interpreting, and completing delegated tasks efficiently
Job Duties
- Provide confidential administrative support related to sensitive issues
- Triage customers' needs and guide them to the appropriate pathway of services
- Assist customers in completing all on-boarding paperwork and filling out applications and other forms necessary to access health care professionals, regional agencies, and community service programs
- Coordinate warm hand offs between providers for each pathway to services determined
- Serve as a community referral link for customers to internal and/or external services and service providers
- Schedule new patients for intake assessments with therapists daily
- Monitor scheduled intakes daily and reschedule patients in case of no shows or cancellations
- Manage agency data tracking systems for all referrals flowing through the Resource and Referral
- Manage NM Star database and record all required data relevant to Treat First
- Verify private insurance and Medicaid eligibility via NM Medicaid portal for clients
- Utilize EMR clinical database to activate new clients and manage referrals for the agency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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