Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,100.00 - $63,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
paid parking
Transportation assistance
Annual incentive plan
Job Description
United Ground Express (UGE) is a leading provider in the aviation service industry, specializing in ground handling services that support regional flights for major airlines. As a crucial part of the aviation ecosystem, UGE prides itself on delivering exceptional service and operational excellence at airports across the United States. UGE operates with a commitment to safety, efficiency, and customer satisfaction, positioning itself as a trusted partner in the airline and airport community. The company fosters a collaborative and inclusive work environment, empowering its employees to thrive both professionally and personally. UGE is known for its competitive salary, comprehensive benefits, and... Show More
Job Requirements
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Must possess and maintain a valid US state driver’s license
- Strong leadership skills with ability to motivate and coach others
- Must be flexible to work all shifts and be available 7 days a week including holidays and weekends
- Previous service or operational experience required
- Previous supervisory experience required
- College degree or equivalent work experience required
Job Qualifications
- College degree or equivalent work experience
- Previous supervisory experience
- Previous service or operational experience
- Ability to work in a dynamic, fast paced operational environment
- Strong leadership skills with ability to motivate and coach others
- Strong communication and interpersonal skills
- Analytical thinking and goal-directed leadership
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Must possess and maintain a valid US state driver’s license
- Flexibility to work all shifts including holidays and weekends
Job Duties
- Responsible for day-to-day operational and financial performance of assigned station
- Ensures compliance with safety requirements including security checkpoint and GSC responsibilities
- Sets a positive example for the station team to ensure excellent customer service
- Maintains a positive work environment and strong employee relations
- Solicits customer feedback to understand needs and improve travel experience
- Demonstrates a calm demeanor during high volume or irregular operations
- Provides coaching and direction to the station team
- Manages operations budget, staffing forecasts and resource requirements
- Maintains station facilities, equipment, and professional appearance standards
- Ensures compliance with Station controls and Internal Audit standards
- Maintains strong relationships with airline, airport authorities, vendors, and governmental agencies
- Manages vendor service contracts as required
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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