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Wyndham Westward Look Grand Resort & Spa - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our establishment is a reputable hotel dedicated to providing exceptional hospitality experiences to guests from around the world. Known for its commitment to comfort, convenience, and customer satisfaction, our hotel offers a welcoming environment alongside quality amenities that cater to both leisure and business travelers. We pride ourselves on our team-oriented culture that values professionalism, enthusiasm, and a genuine passion for service. Situated in a convenient location, our hotel is easily accessible and positioned to serve as a prime destination for visitors seeking a memorable stay with a personal touch.
We are currently seeking a proactive and personable Fro... Show More
We are currently seeking a proactive and personable Fro... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Problem-solving capabilities and quick decision-making skills
Job Duties
- Greet guests warmly and provide excellent customer service
- Handle check-in and check-out procedures accurately and efficiently
- Manage reservations and room assignments using hotel management software
- Respond promptly to guest inquiries, requests, and complaints
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain accurate financial transactions and balance cash drawers
- Perform administrative tasks related to front desk operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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