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Wyndham Grand Pittsburgh Downtown - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Free Meals
Free beverages
Break room

Job Description

Wyndham Grand Pittsburgh Downtown stands as Pittsburgh’s premier destination for modern comfort and elegance, known as the city’s largest hotel with 712 stylish rooms. Strategically positioned along the scenic riverside in the heart of Pittsburgh, this iconic hotel offers breathtaking city views and is just steps away from popular landmarks such as Point State Park, the Cultural District, and various stadiums. Its prime location is complemented by convenient access to public transportation options including buses and light rail, making commuting and city exploration effortless for guests and staff alike. Wyndham Grand Pittsburgh Downtown not only provides outstanding accommodations to travelers... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hotel or customer service roles preferred
  • Knowledge of hotel management software
  • Proficiency in Microsoft Office applications
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to multitask and work under pressure

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and handle fast-paced work environment

Job Duties

  • Greet guests with warmth and professionalism
  • Manage check-ins and check-outs efficiently
  • Handle guest inquiries and special requests promptly
  • Coordinate with housekeeping and other departments to ensure guest satisfaction
  • Process reservations and maintain accurate records
  • Resolve guest complaints and issues quickly and effectively
  • Manage financial transactions at the front desk

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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