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Wyndham Grand Pittsburgh Downtown - Barista

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Wyndham Grand Pittsburgh Downtown is Pittsburgh's largest hotel with 712 rooms, representing a perfect blend of modern comfort and stunning city views. Situated in the heart of the city along the scenic riverside, it offers an unbeatable location just steps away from major attractions such as Point State Park, the Cultural District, sports stadiums, and more. Accessibility is enhanced by nearby public transportation options, including bus and light rail lines, perfect for both commuting and exploring the city. The hotel prides itself on fostering a supportive and inclusive team culture where respect, collaboration, and fun are top priorities. With a comprehensive benefits package for full-time associates and numerous perks like free meals and beverages during shifts, the Wyndham Grand Pittsburgh Downtown stands as a premier employer in the hospitality industry.

The role of Barista at Wyndham Grand Pittsburgh Downtown offers an exciting opportunity to be the energizing force behind guests' experiences in the hotel's cafe. This predominantly daylight position requires a candidate motivated by crafting exceptional coffee beverages while delivering outstanding service. Baristas at this hotel don't just prepare coffee; they create memorable moments that contribute directly to the hotel's success in the competitive food and beverage market. Candidates should be passionate about coffee craftsmanship and customer interaction, with an ability to maintain operational efficiency and financial accuracy during shifts. This position calls for a friendly and customer-centric attitude, cash handling skills, and a commitment to upholding the hotel’s brand as a professional and enthusiastic ambassador.

As a Barista, you will master coffee craft, delivering consistently high-quality products that exceed expectations. You will champion guest satisfaction by responding promptly and warmly to requests, fostering customer loyalty. Efficiency is critical, especially during busy periods, so maintaining organized workstations and workflows is essential. Handling cash transactions accurately and managing deposits also fall under your responsibilities, contributing to the revenue growth of the cafe. Pre- and post-shift duties will include stocking and preparing for seamless transitions between shifts. Representing Wyndham Grand Pittsburgh Downtown with professionalism and enthusiasm, you will help to create a welcoming atmosphere that encourages repeat visits.

The hotel offers an attractive benefits package to full-time employees after an initial waiting period, including daily pay options, medical, dental, and vision coverage, short- and long-term disability income benefits, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Free meals and beverages during shifts and a comfortable break room further support employee well-being. Joining this team means becoming part of a dynamic and iconic Pittsburgh institution with excellent opportunities for personal growth and team engagement. Overall, this position is ideal for energetic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences in a prestigious hotel setting.

Job Requirements

  • Minimum six months of relevant experience in food and beverage customer service including cash handling
  • Availability primarily during daylight hours with flexibility to cover other shifts
  • Friendly and customer-focused demeanor
  • Ability to stand for extended periods
  • Legal eligibility to work in the United States

Job Qualifications

  • Six months of food and beverage customer service experience including cash handling
  • Previous barista experience is a major plus
  • Friendly customer-centric attitude with a natural love for connecting with people
  • Ability to work efficiently in a fast-paced environment
  • Strong communication and interpersonal skills

Job Duties

  • Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent and high-quality products
  • Respond to guest requests with urgency and genuine warmth, ensuring satisfaction and fostering customer loyalty
  • Maintain organized work areas and optimize workflow to maximize productivity during peak hours without compromising quality
  • Handle cash transactions with accuracy and integrity, manage deposits effectively
  • Perform pre- and post-shift responsibilities including stocking and preparing service stations for smooth operations
  • Represent the hotel with professionalism and enthusiasm, maintaining high standards of appearance and customer interaction

Job Criteria

Experience

Entry Level (1-2 years)


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