Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino & Entertainment is a premier gaming and entertainment destination renowned for delivering exceptional guest experiences through its vibrant casino floor and a variety of entertainment options. With a commitment to excellence and a strong focus on team member development, the company fosters an inclusive and dynamic work environment where employees are encouraged to grow their talent and contribute meaningfully to both guest satisfaction and business success. The Queen Casino & Entertainment is not only dedicated to providing thrilling gaming experiences but also prides itself on offering comprehensive benefits and competitive compensation to its staff, including top industry... Show More
Job Requirements
- High school diploma or GED
- Must be at least 21 years of age
- Customer service experience
- Prior cash handling experience
- Must be able to work various shifts and flexible hours
- Must be able to obtain and maintain a Louisiana State Gaming Permit
Job Qualifications
- High school diploma or GED
- Must be at least 21 years of age
- Customer service experience
- Prior cash handling experience
- Six months of prior experience in race and sports wagering preferred
- Strong knowledge of the gaming industry and betting processes preferred
- Ability to operate Sportsbook tracking and Title 31 software systems preferred
- Ability to work various shifts and flexible hours
- Ability to obtain and maintain a Louisiana State Gaming Permit
Job Duties
- Provide prompt courteous accurate and exceptional service to guests
- Accept bets and write tickets for all sporting events using a sports computer system
- Receive sports tickets from guests and pay out winning tickets and vouchers accurately
- Maintain and balance a till for issuing and redeeming tickets and vouchers following cash handling and void procedures
- Keep the window neat and well-stocked for the next shift
- Process and maintain accurate transactions and reconciliations
- Know all terms and conditions related to sports wagering
- Be fully aware of all lines and odds in the Sportsbook
- Complete all requisite company federal state tax and gaming regulation records and forms accurately
- Maintain confidentiality of privileged information
- Perform all duties according to company departmental and regulatory policies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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