Hy-Vee logo

Wrapper (Part-Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities

Job Description

Hy-Vee is a Fortune 500 employee-owned corporation recognized as one of the most respected and successful supermarket chains in the United States. With a deep commitment to serving customers and enhancing their shopping experience, Hy-Vee operates over 280 stores across several Midwestern states. The company is known for its core values of integrity, respect, and commitment to customer service. It emphasizes the importance of its people, viewing employees as the strength behind every successful store, and ensuring a workplace culture that fosters teamwork, continuous growth, and engagement. At Hy-Vee, the promise "a helpful smile in every aisle" captures the spirit of its customer-first approach and is a reflection of the culture where every team member is encouraged to deliver friendly, courteous, and efficient service to customers and co-workers alike.

The Wrapper position in the Bakery department at Hy-Vee is a non-exempt role that plays a crucial part in ensuring product quality and customer satisfaction. This role involves counting, wrapping, and labeling baked goods while serving as the final inspector of products before they reach the display cases. Wrappers are responsible not only for preparing bakery items for sale but also for maintaining the visual appeal and signage accuracy of the bakery product presentation. Operating within a collaborative team environment, the wrapper contributes to a positive and professional atmosphere emphasizing customer engagement and support. The responsibilities extend beyond the bakery to assisting customers with product location, handling special customer requests, and maintaining store cleanliness and sanitation.

The role requires a keen eye for detail, physical capability to handle products and equipment, and a genuine desire to deliver excellent service. Wrappers at Hy-Vee must adhere to food safety standards, company policies on hygiene, and maintain the bakery area to ensure it meets all sanitation and safety requirements. This position calls for a partner who embraces the company’s core competencies, including a growth mindset, results orientation, customer focus, professionalism, and a true partnership approach in team interactions. The wrapper assists the bakery team by supporting bakers and, when the designer is unavailable, helping with cake decoration tasks. Hy-Vee provides a work environment that is fast-paced yet supportive, where employees have opportunities to grow and thrive while contributing to a positive shopping experience for customers.

Employment at Hy-Vee is contingent upon the successful completion of a pre-employment drug screen. The bakery wrapper role offers a dynamic and engaging entry point into the Hy-Vee workforce for individuals seeking part-time or non-exempt positions with an emphasis on customer service and teamwork. If you have enthusiasm for bakery products, enjoy working in a cooperative environment, and are committed to maintaining high standards of product quality and customer satisfaction, this opportunity at Hy-Vee provides an ideal environment to develop your skills and be a valued part of a respected supermarket chain.

Job Requirements

  • High school diploma or equivalent
  • Successful completion of Hy-Vee Food Safety program
  • Six months or less of similar or related work experience
  • Ability to exert up to 50 pounds of force occasionally
  • Ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Ability to understand and follow verbal or demonstrated instructions
  • Compliance with company policies on personal hygiene and dress
  • Availability to work scheduled hours and punctuality
  • Successful completion of a pre-employment drug screen

Job Qualifications

  • High school diploma or equivalent
  • Ability to provide courteous and friendly customer service
  • Basic math skills including addition, subtraction, multiplication, and division of whole numbers
  • Ability to follow written, verbal or diagrammatic instructions
  • Strong teamwork and communication skills
  • Commitment to maintaining cleanliness and sanitation standards
  • Knowledge of product handling and labeling procedures

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for
  • Securing products that are out of reach
  • Loading or unloading heavy items
  • Making note of and passing along customer suggestions or requests
  • Performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking product orders
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Takes customer orders at the bakery counter
  • Wraps, weighs, and labels product
  • Applies merchandising labels to product
  • Stocks cases and rotates product with emphasis in presentation
  • Serves as the final inspector of product before it is displayed
  • Ensures signage is correct
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Ensures availability of all advertised items and informs the Bakery Manager of out-of-stock product
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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