Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Professional Development
commuting assistance
Job Description
World is a globally inclusive financial network designed to enable the free flow of digital assets for all, powered by privacy-preserving proof-of-human technology. As a pioneering company in the digital identity and finance space, World aims to create a secure and trustworthy ecosystem that is accessible and owned by everyone. Founded with the vision of connecting people worldwide while safeguarding privacy, World facilitates seamless digital asset transactions and interactions through its innovative World protocol. This network is revolutionizing how individuals engage with digital assets by leveraging cutting-edge identity verification mechanisms to ensure that every user is truly human and uniquely... Show More
Job Requirements
- 4+ years in operations, premium hospitality, retail, or event management
- Experience hiring and managing diverse teams
- Ability to work autonomously in a dynamic environment
- Technological proficiency and ability to learn new digital ecosystems
- Passion for community engagement and digital inclusion
Job Qualifications
- 4+ years in operations, premium hospitality, retail, or event management preferably in a customer-facing, premium environment
- Strong people leadership skills with experience hiring and managing diverse teams
- Comfortable working in dynamic environments with a high degree of autonomy
- Tech-savvy and capable of becoming an expert in the Worldcoin/World App ecosystem
- Passion for community building and advancing digital access/inclusion
- Experience with decentralized tech, Web3, or identity verification systems
- Multilingual and comfortable working across cultures
- Experience with start-up companies
Job Duties
- Own day-to-day operations of the World Space ensuring smooth functioning and adherence to local nuances and TFH compliance standards
- Coordinate logistics, security, and facility maintenance with internal and external vendors
- Guarantee a perfect visitor experience minimizing friction and wait times
- Hire, onboard, and manage a team of World Space Experts
- Foster a high-performing, guest-first culture through training, coaching, and leadership
- Lead the team to meet targets in CSAT, mystery shopper scores, audit outcomes, and verification volume
- Translate foot traffic into advocacy by turning curious passersby into informed World advocates
- Design and host in-person educational events, community activities, and group visits
- Act as the local face of the World protocol
- Track and report on key KPIs such as footfall, verifications, CSAT, mystery shopper, and store audit metrics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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