Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $87,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
wellness programs
Discretionary annual bonus
overtime pay
Job Description
HarbourVest is a global private equity firm with over forty years of experience, renowned for its entrepreneurial spirit, commitment to delivering impactful investment solutions, and a culture that fosters innovation and collaboration. The company has built a reputation for maintaining a collegial environment marked by low turnover and high energy. Their open-door policy encourages diversity and values individual contributions, ensuring that each team member is supported to grow professionally and personally. Employees at HarbourVest benefit from a workplace culture that embraces inclusion and mutual respect, creating an atmosphere where diverse perspectives thrive and contribute to collective success. The firm’s commitment... Show More
Job Requirements
- Associate's degree or equivalent experience
- 3-5 years of experience in a front desk or guest services role preferred
Job Qualifications
- Proven experience as a receptionist or administrative professional in a high-profile, fast-paced environment or hospitality environment
- outstanding customer service skills and a dedication to excellence
- strong organizational skills, with experience managing complex scheduling and logistics
- excellent communication skills, both written and verbal
- high level of discretion and professionalism when handling sensitive information
- proficiency with office technology, sophisticated telephone systems, and calendar management tools (e.g., Outlook, Google Calendar)
- ability to work collaboratively with personalities and teams as well as vendors
- flexibility and resilience to adapt to changing priorities and tight deadlines
Job Duties
- Greet and assist clients and guests in a professional demeanor
- efficiently manage a multi-line phone system by directing calls accurately and recording messages for senior leaders and investment teams
- field email requests and supervise the reception inbox for security clearance requests and a variety of internal questions, serving as a central contact for information and guidance within the firm
- oversee room reservations for client meeting spaces, ensuring rooms are well-prepared and equipped
- supervise execution of internal and external client meetings and events by leading conference room scheduling, vendor and catering coordination, building security, and equipment readiness
- collaborate with Workplace Services, Internal Communications, Compliance and others to support critical initiatives aligned with firm goals and brand standards
- anticipate customer needs and employ strong partnerships with internal teams to adjust quickly and deliver effective solutions for unexpected or last-minute requests, while upholding exceptional service standards
- other responsibilities as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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