Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $87,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Wellness Program
Discretionary bonus eligibility
Overtime pay eligibility
Job Description
HarbourVest is a globally recognized investment firm with a rich legacy spanning over four decades. The firm is renowned for its entrepreneurial spirit and unwavering commitment to delivering impactful solutions for its clients and investing partners. As a global entity, HarbourVest fosters a collaborative and inclusive culture where diversity and innovative thinking are highly valued. The company prides itself on maintaining a collegial environment characterized by low employee turnover and high energy levels. Employees at HarbourVest are encouraged to develop their strengths, learn new skills, and gain diverse experiences, contributing to both personal and professional growth. The firm is steadfast... Show More
Job Requirements
- Associate's degree or equivalent experience
- 3-5 years of experience in a front desk or guest services role preferred
- Exceptional professionalism and a warm, welcoming presence
- Highly organized and detail-oriented
- Reliable with a strong work ethic
- Proactive in anticipating needs of senior executives and other stakeholders
- Effective communicator and collaborator
- Experience managing sophisticated calendars and multi-line phone systems
- Calm and adaptable under pressure
- Proficiency in Microsoft Office and technology adoption skills
- Ability to build partnerships across departments and geographies
Job Qualifications
- Proven experience as a receptionist or administrative professional in a high-profile, fast-paced environment or hospitality environment
- Outstanding customer service skills and a dedication to excellence
- Strong organizational skills, with experience managing complex scheduling and logistics
- Excellent communication skills, both written and verbal
- High level of discretion and professionalism when handling sensitive information
- Proficiency with office technology, sophisticated telephone systems, and calendar management tools such as Outlook and Google Calendar
- Ability to work collaboratively with personalities and teams as well as vendors
- Flexibility and resilience to adapt to changing priorities and tight deadlines
Job Duties
- Greet and assist clients and guests in a professional demeanor
- Efficiently manage a multi-line phone system by directing calls accurately and recording messages for senior leaders and investment teams
- Field email requests and supervise the reception inbox for security clearance requests and a variety of internal questions, serving as a central contact for information and guidance within the firm
- Oversee room reservations for client meeting spaces, ensuring rooms are well-prepared and equipped
- Supervise execution of internal and external client meetings and events by leading conference room scheduling, vendor and catering coordination, building security, and equipment readiness
- Collaborate with Workplace Services, Internal Communications, Compliance and others to support critical initiatives aligned with firm goals and brand standards
- Anticipate customer needs and employ strong partnerships with internal teams to adjust quickly and deliver effective solutions for unexpected or last-minute requests, while upholding exceptional service standards
- Perform other responsibilities as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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