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TikTok

Workplace Manager - USDS

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $77,969.00 - $97,112.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Savings Plan with Company Match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
wellbeing benefits
Paid holidays
paid sick days
Paid personal time

Job Description

USDS, a subsidiary of TikTok based in the United States, operates within the innovative and fast-growing tech industry. TikTok is recognized globally as the leading platform for short-form mobile video, dedicated to inspiring creativity and bringing joy to its vast and diverse user base. The USDS division was created specifically to focus rigorously on data security, content assurance protocols, and governance, ensuring that the TikTok platform and its users in the U.S. remain safe and protected. This security-first division encompasses teams working across Trust & Safety, Security & Privacy, Engineering, User & Product Operations, Corporate Functions, and more. These teams... Show More

Job Requirements

  • 4 plus years previous experience in facilities management or workplace experience or in a related field
  • Bachelors or equivalent years of experience
  • Excellent organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work with internal and external stakeholders
  • Great communicator
  • Attention to office safety and morale
  • Ability to work quickly and efficiently against strict deadlines
  • Ability to work collaboratively across departments and levels
  • Knowledge of how to create TikTok content
  • Care about workplace experience and environment

Job Qualifications

  • Four plus years previous experience in Facilities Management or Workplace Experience or in a related field
  • Bachelor's degree or equivalent years of experience
  • Excellent organizational skills and attention to detail along with excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
  • Great communicator and always thinking about the employee’s workplace needs with extreme attention to detail, and desire to ensure office safety and morale
  • Ability to work quickly and efficiently against strict deadlines while displaying a demonstrated ability to work collaboratively across departments and levels within a complex organization
  • Knowledge of how to create TikTok content to bring workplace tutorials to life
  • Genuinely care about a great workplace experience and environment for all staff and guests

Job Duties

  • Ensure all sites within the prescribed portfolio are managed and maintained to a high standard and in compliance with local, global and regional policies and guidelines
  • Facilitate workplace experience for the entirety of the office and support the company's mission and values, while ensuring business deadlines and performance metrics are achieved
  • Partner with Workplace Services peers to seamlessly deliver new office spaces, expansions and other facilities projects, including furniture procurement, facility installs and move management
  • Oversight and management of site office administration, IFM service delivery, Workplace Experience, and Food and Beverage programs within the agreed SLAs and compliance standards
  • Participate in continuous improvement initiatives across all lines of business with the Workplace Services organization
  • Build department policies and procedures, complying with International Health and Safety Standards
  • Manage and assists with the development of annual operating and capital budgets, financial variance tracking, and operations expenses management
  • Work with various cross-functional teams to develop creative solutions and programs to address ever-changing business and employee needs
  • Conduct regular, formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved
  • Drive innovation and continuous improvement of people, systems, and processes
  • Support the Regional Workplace Manager in the development of business strategy in line with current and emerging needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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