Workplace Hospitality Services Concierge - Part Time

Santa Clara, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $28.00

Work Schedule

Standard Hours

Benefits

401k with match

Generous PTO policy

Paid holidays

one paid day off per year to volunteer

One paid floating holiday per year

access to discount programs

Two-week paid sabbatical every five years

Job Description

Circles is a company that has cultivated a unique and inclusive culture centered around self-expression and individuality. At Circles, the environment encourages open communication, respect, and personal growth, empowering employees to pursue their career goals and advance in their professional journey. The company places a strong emphasis on the wellbeing of its employees, fostering a supportive atmosphere in which the level of care experienced by the workforce translates directly into the service the consumers receive. This culture not only enhances employee satisfaction but also drives exceptional customer experiences, ensuring Circles remains a leader in its industry.

The position availab... Show More

Job Requirements

A minimum of 3 years of hospitality or related experience, preferably in luxury hotels or high-end customer service environments
High school diploma or GED required
Proficiency in Microsoft Office Suite including Outlook, MS Word
Proficiency with general internet research
Experience with desk booking and workplace management systems is a plus
Ability to move through office regularly including escorting visitors, and providing building tours
Prolonged periods of sitting at a desk and working on a computer
Ability to lift and carry up to 15lbs

Job Qualifications

At least 3 years of hospitality or related experience
High school diploma or GED
Proficiency in Microsoft Office Suite including Outlook and MS Word
Proficiency with general internet research
Experience with desk booking and workplace management systems is a plus
Ability to move through office regularly including escorting visitors and providing building tours
Ability to sit at a desk and work on a computer for prolonged periods
Ability to lift and carry up to 15lbs
Exceptional communication and interpersonal skills
Proactive and energetic approach to managing multiple tasks in a fast-paced environment
Strong organizational skills and ability to prioritize tasks
Professional appearance and demeanor
Genuine passion for hospitality and service excellence
Flexibility and commitment to high standards of service

Job Duties

Provide a warm, professional welcome to all employees, visitors, and vendors, setting the tone for a five-star workplace experience
Manage the reception area, ensuring all guest needs are anticipated and handled with efficiency and a personal touch
Anticipate and address the needs of employees and visitors before they arise, leveraging relevant information to personalize each interaction
Ensure reception waiting areas are tidy, well stocked and welcoming
Answer, screen and forward any incoming phone calls while providing the appropriate information
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges, etc.)
Periodically inspect common area equipment to ensure good operating condition
Assist with the coordination of wellness programs, community events, and other engagement activities as needed
Liaise with vendors to maintain high standards of workplace amenities, ensuring delivery of services such as food and beverage, auto maintenance, and personal services (laundry, dry cleaning)
Provide personal services to employees and visitors including arranging, booking and confirming recreational, dining, and/or business activities, transportation and travel arrangements, tickets and entertainment activities, storytelling and campus tours, meal and activity reservations, coordinate car detailing and on-site car refueling, laundry and dry cleaning services, gift and package orders
Act as an extension of and assist in the Workplace Services mission of making our client site the best place to work
Other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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