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CBRE

Workplace Experience Receptionist - Houston, TX

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

CBRE is the world's largest commercial real estate services and investment firm, renowned for its comprehensive range of services spanning property sales, leasing, facilities management, project management, and workplace solutions. Operating globally across numerous markets, CBRE's dedication to innovation and client service positions it as a leader in the commercial real estate industry. The company fosters a culture grounded in respect, integrity, service, and excellence, striving to create environments that enhance individual well-being and organizational effectiveness. Their Host service line, a key division, blends human-centered hospitality with advanced technology, delivering superior workplace experiences to employees and visitors alike.

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Job Requirements

  • Currently authorized to work in the United States without need for visa sponsorship now or in the future
  • high school diploma or GED or equivalent experience
  • minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
  • open and flexible work schedules
  • ability to comprehend and interpret instructions and memos and ask clarifying questions
  • comfortable meeting and engaging new people with a warm demeanor
  • ability to apply high attention to detail and maintain strong verbal and written skills
  • physical ability to stand for extended periods, reach, bend, stoop, push or pull, and frequently lift up to 40 lbs

Job Qualifications

  • High school diploma or GED or equivalent experience
  • minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience
  • excellent verbal and written communication skills
  • ability to meet and engage new people with a warm demeanor
  • strong attention to detail
  • ability to comprehend and interpret instructions and memos
  • comfortable presenting information to internal departments or large groups
  • ability to follow security protocols
  • customer service oriented

Job Duties

  • Receive and direct incoming calls to appropriate personnel and voicemail
  • greet clients, applicants, and visitors upon arrival with a friendly and welcoming demeanor and escort visitors to the proper location
  • issue visitor passes and follow security protocols
  • schedule and prepare meeting and conference rooms including room setup and reset
  • perform general clerical duties including distributing office mail and packages and ordering office supplies
  • track incoming and outgoing packages, mail, and freight deliveries and arrange courier or messenger service as needed
  • arrange hospitality services for guests such as transportation, tickets, reservations, etc.
  • use existing procedures to solve problems while exercising discretion
  • positively impact hospitality initiatives through execution of clearly defined duties and SOPs
  • deliver strong and consistent performance by following defined procedures and processes under close supervision and guidance

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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