Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
401(k) plan with matching company contributions
comprehensive medical insurance
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages through Daily Pay
Job Description
JLL (Jones Lang LaSalle) is a premier global real estate services firm known for its innovative approach to property management, advisory, and technology integration. Operating across multiple countries, JLL delivers a comprehensive range of real estate solutions including property management, leasing, capital markets, valuation, and project management services. With a strong global presence and a commitment to sustainability and technological advancement, JLL empowers its employees to shape the future of real estate and create meaningful career paths. The company prides itself on fostering an inclusive work environment that encourages professional development and supports personal well-being. JLL actively pursues a diverse... Show More
Job Requirements
- Minimum 1-2 years previous customer service or hospitality-related experience
- People-focused mindset with passion for creating experiences that exceed expectations
- Flexibility and positive attitude in managing shifting daily priorities
- Excellent communication skills with ability to interact professionally in verbal and written formats
- Fluency in English required for effective client and guest interaction
- Multi-tasking abilities with skills to prioritize while ensuring consistent and elevated guest experiences
- Working knowledge of information technology tools and platforms
- Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
Job Qualifications
- Minimum 1-2 years previous customer service or hospitality-related experience
- People-focused mindset with passion for creating experiences that exceed expectations
- Excellent communication skills with ability to interact professionally in verbal and written formats
- Fluency in English required for effective client and guest interaction
- Multi-tasking abilities with skills to prioritize while ensuring consistent and elevated guest experiences
- Working knowledge of information technology tools and platforms
- Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
- Experience in hospitality or customer service environments
- Background in facilities management or workplace experience coordination
- Knowledge of work order management systems and administrative support processes
- Experience with meeting room booking systems and event coordination
- Understanding of security and safety protocols in corporate environments
Job Duties
- Warmly welcome guests and callers while anticipating their needs and assisting with arrivals, departures, office orientations, and requests
- Engage visitors, employees, and callers in a manner that makes them feel welcomed and assisted in helpful and timely fashion
- Connect with clients, customers, and support teams while collaborating to proactively anticipate needs and identify issues
- Deliver creative solutions while being familiar with all facility services and working with facilities management to cultivate hospitality approach
- Work across teams to proactively communicate and prepare for meetings and events, intentionally anticipating and addressing concerns
- Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills throughout all interactions
- Act as central point of contact, providing information and wayfinding for campus, services, and activities
- Actively monitor and maintain front desk, lobby, and surroundings to ensure safe, clean, organized environment reflecting brand standards
- Create work orders for custodial, maintenance, safety, and security concerns through appropriate channels and systems
- Provide support and assistance with meeting room bookings, reports, and updates as needed
- Identify potential risks and escalate appropriately to prevent privacy breaches, security incidents, or operational disruptions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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