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CBRE

Workplace Experience Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $115,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Career development opportunities
Employee assistance program
retirement savings plan

Job Description

CBRE is a global leader in commercial real estate and investment services, dedicated to helping businesses and people thrive in dynamic environments. With a strong presence worldwide, CBRE combines deep market knowledge, innovative technology, and collaborative expertise to deliver integrated services that meet diverse client needs. As part of its commitment to excellence and respect for varied perspectives, CBRE fosters a workplace culture rooted in integrity, service, and the continuous development of its people. The Host service line, a specialized division within CBRE, focuses on enhancing workplace experiences through people-led, technology-enabled services that improve individual well-being, productivity, and organizational effectiveness.... Show More

Job Requirements

  • Bachelor's degree preferred
  • 3-5 years of relevant experience preferred
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
  • Ability to guide the exchange of sensitive, complicated, and difficult information
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness
  • In-depth knowledge of Microsoft Office products
  • Extensive organizational skills with a strong inquisitive mindset

Job Qualifications

  • Bachelor's degree preferred
  • 3-5 years of relevant experience preferred
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
  • Ability to guide exchange of sensitive and complicated information
  • Leadership skills to motivate team and impact quality, efficiency, and effectiveness
  • In-depth knowledge of Microsoft Office products including Word, Excel, Outlook
  • Extensive organizational skills with a strong inquisitive mindset

Job Duties

  • Provide formal supervision to employees
  • Monitor the training and development of staff
  • Conduct performance evaluations and coaching
  • Oversee the recruiting and hiring of new employees
  • Coordinate and manage the team's daily activities
  • Establish work schedules, assign tasks, and cross-train staff
  • Set and track staff and department deadlines
  • Mentor and coach as needed
  • Build and maintain a trusted client relationship
  • Negotiate with clients, partners, and associates to resolve conflicting priorities
  • Ensure support provided by the team is efficient and consistent
  • Suggest process improvement efforts on a regular basis
  • Assist with developing strategic solutions
  • Assess technological and training needs for workplace experience teams and clients
  • Always follow safety standards with employees, clients, and vendors
  • Develop vendor partnerships with the intention of cost saving efforts
  • Manage negotiations for contract services
  • Confirm that all vendors have current proof of insurance and contractual documentation
  • Oversee programs ran by third party vendors including food delivery, organizing events, providing transportation, or mail distribution
  • Ensure all invoices for business services are billed
  • Lead by example and model behaviors consistent with CBRE RISE values
  • Influence parties of shared interests to reach an agreement
  • Apply knowledge of own discipline and how it integrates with others to achieve team and departmental objectives
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.