
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Parental leave
Professional development opportunities
Job Description
CBRE is the world’s largest commercial real estate services and investment firm, renowned for its commitment to excellence, innovation, and customer satisfaction. As a global leader in commercial real estate, CBRE offers a broad range of integrated services, including facilities management, property leasing, valuation, investment management, and project management. Operating in thousands of locations worldwide, CBRE leverages its extensive industry knowledge, cutting-edge technology, and people-first philosophy to create dynamic, productive, and sustainable work environments for its clients. The company’s Host service line is designed to improve individual well-being, personal productivity, and organizational effectiveness by providing people-led, technology-enabled workplace services. These... Show More
Job Requirements
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- HS diploma or GED or equivalent experience required
- A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience
- Open and flexible work schedules
- Ability to comprehend and interpret instructions, and memos and ask clarifying questions
- Desire to present information to an internal department and/or large groups of employees
- Comfortable meeting and engaging with new people with a warm demeanor
- Ability to apply a high level of attention to detail as well as strong verbal and written skills
- Ability to work requiring significant walking or through other means of mobility including standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
Job Qualifications
- High school diploma or GED or equivalent experience
- Minimum 3-4 years of front desk, concierge, customer service, or hospitality experience
- Working knowledge of Microsoft Office products including Word, Excel, and Outlook
- Strong organizational skills with an inquisitive mindset
- Communication skills to exchange straightforward information
- Ability to comprehend and interpret instructions and memos and ask clarifying questions
- Comfortable meeting and engaging with new people with a warm demeanor
- Ability to present information to an internal department or large groups of employees
- Apply a high level of attention to detail as well as strong verbal and written skills
- Ability to work requiring significant walking or other means of mobility including standing, reaching, bending, stooping, pushing or pulling, and lifting up to 40 lbs
Job Duties
- First point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Issue visitor and parking passes and follow security protocols
- Make a memorable first impression by answering the telephone in a professional manner
- Create presentations and speak to various-sized groups
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Manage janitorial or maintenance work orders as needed
- Coordinate and execute workplace services including mail, office supply services, and onboarding
- Acknowledge inquiries or complaints from employees, guests, and co-workers
- Provide solutions in a professional customer service-driven manner
- Organize and manage on-site events including securing event space, set up and tear down of the room, and delivery of supplies
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Coordinate with vendors who supply services or goods to the workplace
- Explain detailed and/or complicated information within the team
- Follow specific directions as given by the manager
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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