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CBRE

Workplace Experience Coordinator - Dearborn, MI

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible scheduling
Equal employment opportunity

Job Description

CBRE is the world's largest commercial real estate services and investment firm dedicated to delivering excellence and innovation across the facilities management and workspace experience sectors. CBRE's Host service line specializes in enhancing employee engagement and productivity by seamlessly connecting individuals to their workplace environments through an integrated mix of technology, amenities, and community-focused services. This approach not only elevates the daily work experience but also supports organizational effectiveness and operational efficiency. With a strong commitment to diversity, inclusivity, and equal employment opportunity, CBRE fosters a respectful and collaborative culture that values integrity, service, and excellence.

The Workplace Experience Coo... Show More

Job Requirements

  • Currently authorized to work in the United States without visa sponsorship
  • High school diploma or GED or equivalent experience
  • Minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
  • Open and flexible work schedule
  • Ability to comprehend and interpret instructions and memos
  • Desire to present information to internal departments and employee groups
  • Comfortable meeting new people with a warm demeanor
  • High level of attention to detail
  • Strong verbal and written communication skills
  • Ability to perform physical tasks including standing for extended periods, walking, bending, stooping, pushing, pulling, and lifting up to 40 lbs

Job Qualifications

  • High school diploma or GED
  • Up to 2 years of job-related experience or equivalent
  • Strong communication skills
  • Working knowledge of Microsoft Office products such as Word, Excel, and Outlook
  • Strong organizational skills
  • Ability to present information to groups
  • Experience in customer service or hospitality-related roles

Job Duties

  • First point of contact for all those entering the facility
  • Greet visitors with a friendly and welcoming demeanor
  • Issue visitor and parking passes and follow security protocols
  • Answer telephones professionally and create presentations
  • Arrange and confirm recreational, dining, and business activities
  • Manage janitorial and maintenance work orders
  • Coordinate and execute workplace services including mail, office supply services, and onboarding
  • Acknowledge inquiries or complaints and provide professional solutions
  • Organize and manage on-site events including space setup and supply delivery
  • Follow property-specific security and emergency procedures
  • Coordinate with vendors supplying workplace services or goods
  • Explain detailed information within the team and follow manager directions
  • Utilize existing procedures to solve problems with discretion

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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