Workplace Experience Coordinator - Dearborn, MI

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Employee Discounts

Job Description

CBRE is the world's largest commercial real estate services and investment firm, known for its comprehensive range of services across property management, facilities management, project management, and other real estate advisory roles. With a commitment to providing outstanding service and innovative solutions, CBRE supports the success of businesses by managing their physical workplaces with efficiency, sustainability, and technology-driven excellence. This commitment extends into its Workplace Experience function, where the goal is to enhance the day-to-day environment for employees and visitors, ensuring safety, comfort, and seamless access to workplace amenities.

The role of Workplace Experience Coordinator at CBRE, based in Dearbo... Show More

Job Requirements

Must be currently authorized to work in the United States without need for visa sponsorship
High school diploma or GED or equivalent experience required
Minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience preferred
Open and flexible work schedules
Ability to comprehend and interpret instructions and memos
Desire and ability to present information to internal departments or large groups
Comfort meeting and engaging with new people warmly
Ability to assess circumstances, empathize, and offer help
High level of attention to detail
Strong verbal and written communication skills
Physical ability to perform duties involving significant walking, standing for extended periods, reaching, bending, stooping, pushing or pulling, and lifting up to 40 lbs

Job Qualifications

High school diploma or GED
Up to 2 years of job-related experience
Strong communication skills
Working knowledge of Microsoft Office products including Word, Excel, Outlook
Strong organizational skills
Ability to engage with new people warmly
Attention to detail
Verbal and written communication skills
Ability to present information to groups

Job Duties

First point of contact for all those entering the facility
Greet them with a friendly and welcoming demeanor
Issue visitor and parking passes and follow security protocols
Make a memorable first impression by answering the telephone in a professional manner
Create presentations and speak to various-sized groups
Arrange and confirm recreational, dining, and business activities on behalf of the requestor
Manage janitorial or maintenance work orders as needed
Coordinate and execute workplace services including mail, office supply services, and onboarding
Acknowledge inquiries or complaints from employees, guests, and co-workers
Provide solutions in a professional customer service-driven manner
Organize and manage on-site events including securing event space, set up and tear down, and delivery of supplies
Follow property-specific security and emergency procedures
Notify appropriate parties to ensure safety
Coordinate with vendors who supply services or goods to the workplace
Explain detailed or complicated information within the team
Follow specific directions as given by the manager
Use existing procedures to solve straightforward problems with limited discretion

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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