You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Diversity and inclusion initiatives
Job Description
CBRE Host is a dynamic service line offered by CBRE, the world’s largest commercial real estate organization. CBRE has a longstanding reputation for excellence in providing comprehensive real estate services worldwide, including property management, leasing, advisory, and facilities management. Host, as a dedicated part of CBRE, focuses on enhancing the workplace experience by delivering people-led, technology-enabled services that foster well-being, productivity, and positive organizational culture. The Host service line offers scalable concierge-quality services supported by cutting-edge technology designed to meet the diverse needs of employees and clients alike. The innovative workplace experience platform empowers users to effortlessly navigate their environments,... Show More
Job Requirements
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- HS Diploma or GED or equivalent experience required
- A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience
- Open and flexible work schedules
- Ability to comprehend and interpret instructions, and memos and ask clarifying questions
- Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help
- Apply a high level of attention to detail as well as strong verbal and written skills
- Ability to work requiring significant walking or through other means of mobility
- This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
Job Qualifications
- HS Diploma or GED or equivalent experience
- A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience
- Comfortable meeting and engaging with new people with a warm demeanor
- Ability to comprehend and interpret instructions, memos, and ask clarifying questions
- Desire to present information to an internal department or large groups of employees
- Apply a high level of attention to detail as well as strong verbal and written skills
- Ability to work requiring significant walking or other means of mobility
- Ability to stand in position for extended periods, reach, bend, stoop, push and/or pull, and frequently lift up to 40 lbs
Job Duties
- Be the first point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Record and log service requests and track the statuses
- Provide administrative aid to management as needed
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Respond to requests in a timely manner
- Deliver world-class customer service to all individuals in the facility
- Encourage guests and tenants to refer personal and business associates to the location
- Build and maintain a database of local business recommendations
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors
- Provide solutions in a professional customer service-driven manner
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- May establish new techniques to ensure the team is able to meet its objectives
- Has a direct impact on the team objectives as well as the objectives of related teams
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Guide team through the application of basic knowledge of practices and procedures
- Work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All