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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Equal employment opportunity
Job Description
CBRE is the world’s largest commercial real estate services and investment firm, known for delivering exceptional customer service and innovative real estate solutions globally. As a leader in the commercial real estate industry, CBRE offers a diverse range of services including property management, facilities management, transaction services, project management, and consulting services. Their commitment to integrity, respect, excellence, and service has earned them a trusted reputation worldwide. The company operates across numerous countries, supporting a vast portfolio of office buildings, industrial spaces, retail centers, and other real estate assets, serving tenants, investors, and property owners alike.
Within CBRE’s dynamic Workpla... Show More
Within CBRE’s dynamic Workpla... Show More
Job Requirements
- authorized to work in the united states without visa sponsorship
- high school diploma or GED or equivalent experience
- 3-4 years of front desk, concierge, customer service, or hospitality experience
- flexible and open work schedule
- ability to comprehend and interpret instructions and memos
- strong communication and interpersonal skills
- ability to work requiring significant walking or mobility
- ability to stand for long periods and lift up to 40 pounds
Job Qualifications
- high school diploma or ged or equivalent experience
- a minimum of 3-4 years of front desk, concierge, customer service, or hospitality experience
- ability to comprehend and interpret instructions and memos
- ability to present information to internal departments or large groups
- strong verbal and written communication skills
- ability to engage warmly with new people and assess circumstances
- high level of attention to detail
- ability to follow property-specific security and emergency procedures
- ability to work requiring significant walking or mobility
- ability to stand for extended periods, reach, bend, stoop, push and/or pull, and frequently lift up to 40 pounds
Job Duties
- be the first point of contact for all those entering the facility
- greet them with a friendly and welcoming demeanor
- record and log service requests and track the statuses
- provide administrative aid to management as needed
- arrange and confirm recreational, dining, and business activities on behalf of the requestor
- respond to requests in a timely manner
- deliver world-class customer service to all individuals in the facility
- encourage guests and tenants to refer personal and business associates to the location
- build and maintain a database of local business recommendations
- follow property-specific security and emergency procedures
- notify appropriate parties to ensure the safety of all individuals in the building
- acknowledge inquiries or complaints from clients, co-workers, and supervisors
- provide solutions in a professional customer service-driven manner
- resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- may establish new techniques to ensure the team is able to meet its objectives
- has a direct impact on the team objectives as well as the objectives of related teams
- ensure personal and team outcomes have a positive impact on customer objectives
- lead by example and model behaviors that are consistent with CBRE RISE values
- guide team through the application of basic knowledge of practices and procedures
- work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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