Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a member of Compass Group USA, focused on delivering excellence in guest and employee services, meeting and event planning, and conference center management. Unlike temporary staffing agencies, Rapport emphasizes long-term career development, offering its ambassadors direct employment and a stable work environment. This approach enables employees to benefit from comprehensive company benefits and ongoing training programs aimed at fostering professional growth and career advancement. As a global hospitality leader, FLIK Hospitality Group is recognized for its dedication to crafting welcoming and productive workplace environments. Rapport enhances this mission by focusing on... Show More
Job Requirements
- Strong customer service and organizational skills
- Willing to go the extra step to ensure guest satisfaction
- Friendly, outgoing demeanor and enthusiasm for the job
- Have upscale luxury guest/customer service skills
- Excellent computer skills, hotel property software preferred
- Discreet, ethical and committed to maintaining a high degree of confidentiality
- Have excellent written and verbal communication skills
- Previous hospitality experience strongly preferred
Job Qualifications
- Strong customer service and organizational skills
- Friendly, outgoing demeanor and enthusiasm for the job
- Upscale luxury guest/customer service skills
- Excellent computer skills, hotel property software preferred
- Discreet, ethical and committed to maintaining confidentiality
- Excellent written and verbal communication skills
- Previous hospitality experience strongly preferred
Job Duties
- Act as an overall hospitality services resource and liaison on the unassigned floors
- Conduct daily walkthroughs of each designated floor to assure everything is prepared according to established standards
- Communicate requests to the appropriate internal support departments such as building maintenance, information technology, and mail room
- Be aware of all visitors and VIPs expected on the floor and anticipate their arrival
- Proactively manage the general cleanliness and readiness of on-floor meeting and conference rooms
- Manage transitions of new joiners, assign lockers, and provide floor orientation as well as local city knowledge
- Reset, refresh and turn meeting rooms as necessary, ensuring all equipment is in good repair
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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