Compass Group

WORKPLACE CONCIERGE

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off

Job Description

Rapport is a distinguished division of FLIK Hospitality Group, which operates under the larger corporate umbrella of Compass Group USA, a renowned leader in food service and hospitality management worldwide. Rapport specializes in comprehensive guest and employee services, expert meeting and event planning, as well as conference center management. Unlike temporary staffing or recruitment agencies, Rapport emphasizes long-term career development and engagement, ensuring its ambassadors enjoy the full suite of benefits derived from direct employment. This approach reflects the company’s commitment to investing in its workforce, providing tailored training and development programs to nurture the individual growth of every team... Show More

Job Requirements

  • Strong customer service and organizational skills
  • Willing to go the extra step to ensure guest satisfaction
  • Friendly, outgoing demeanor and enthusiasm for the job
  • Upscale luxury guest/customer service skills
  • Excellent computer skills, hotel property software preferred
  • Discreet, ethical and committed to maintaining a high degree of confidentiality
  • Have excellent written and verbal communication skills
  • Previous hospitality experience strongly preferred

Job Qualifications

  • Strong customer service and organizational skills
  • Friendly, outgoing demeanor and enthusiasm for the job
  • Upscale luxury guest/customer service skills
  • Excellent computer skills with hotel property software preferred
  • Discreet, ethical, and committed to confidentiality
  • Excellent written and verbal communication skills
  • Previous hospitality experience strongly preferred

Job Duties

  • Act as an overall hospitality services resource and liaison on the unassigned floors
  • Conduct daily walkthroughs of each designated floor to assure everything is prepared according to established standards
  • Communicate requests to appropriate internal support departments such as building maintenance, information technology, and mail room
  • Anticipate visitor and VIP arrivals and manage on-floor presence accordingly
  • Manage cleanliness and readiness of on-floor meeting and conference rooms
  • Facilitate transitions of new joiners including locker assignments and floor orientation
  • Reset and refresh meeting rooms as necessary, including supplying additional items not included in rooms
  • Assist in reception duties as assigned
  • Manage pantry stocking and coffee machine maintenance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location