Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
401(k) Plan
Medical insurance
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Job Description
JLL, also known as Jones Lang LaSalle, is a leading global provider of real estate and investment management services. The company operates with a strong commitment to innovation, excellence, and client-centric solutions that reshape the future of real estate for a better world. JLL and its technologies division are dedicated to combining world-class services, expert advisory, and cutting-edge technology to deliver superior results for their clients. With a diverse portfolio that includes commercial real estate, skilled trades, and technology-driven solutions, JLL fosters an inclusive environment where talented professionals can grow meaningful careers and find a sense of belonging. The company... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 1-3 years of relevant experience in hospitality, facility management, or operations
- Exceptional customer service skills
- Strong ability to manage multiple priorities
- Excellent interpersonal skills
- Ability to work independently and manage time effectively
- Professional demeanor and ability to maintain brand compliance
- Strong communication skills
Job Qualifications
- Bachelor's degree or equivalent experience
- 1-3 years of relevant experience in hospitality, facility management, or operations
- Exceptional customer service skills with a passion for hospitality excellence
- Strong ability to manage multiple priorities in a fast-paced environment
- Excellent interpersonal skills with proven track record of superior customer service
- Independent work capability with strong prioritization and time management skills
- Professional demeanor with ability to maintain brand image and compliance standards
- Strong communication skills for client interface and issue resolution
- Knowledge of commercial real estate operations
- Experience in training center or conference facility management
- Background in event planning and coordination
- Experience with third-party vendor relationship management
- Familiarity with service level agreement management and reporting
- Process improvement and innovation experience
- Administrative support experience for corporate environments
- Flexibility and adaptability for special client events and requests
Job Duties
- Serve as initial point of contact for client employee inquiries, issues, and feedback related to training centers and meeting services
- Conduct routine walkthroughs of training centers and meeting rooms to ensure compliance with service level agreements
- Build meaningful relationships with client employees and guests through visible engagement and active workplace presence
- Manage conference room bookings and resolve scheduling conflicts as training center event concierge
- Respond to all requests within one day, including personal follow-up to ensure complete satisfaction
- Support data collection and analysis to align with client goals and objectives
- Collaborate with account teams across all business lines to deliver comprehensive experience services
- Organize and operationalize key engagement events to enhance client location experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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