Job Overview
Compensation
Type:
Salary
Rate:
Range $42,400.00 - $58,300.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
The company offering this position is associated with the Costco Auto Program, an initiative designed to provide Costco members with special pricing and exceptional value on new and used vehicles through participating dealers. Costco is known for its extensive warehouse club retail operations and the Auto Program is a specialized division that focuses on automotive marketing support and increasing member awareness. As part of a large, client-focused retail organization, this role supports efforts to streamline the operations of the Costco Auto Program through effective coordination and communication with warehouses and dealerships.
The Warehouse Marketing Support Coordinator plays a ... Show More
The Warehouse Marketing Support Coordinator plays a ... Show More
Job Requirements
- 2 years of customer service or administrative experience
- Able to communicate professionally with all levels of management both internally and externally
- Excellent follow-up, relationship building and interpersonal skills
- Excellent phone conduct and handling (phone sales experience is a plus)
- Detail-oriented
- able to multi-task and organize
- Ability to speak or present in small groups as needed
- Friendly demeanor and positive attitude
- Self-motivated, takes initiative and must be able to work independently with minimal supervision
- Continually strives to improve skills and knowledge
- Excellent written and verbal communication skills
- Must be a team player and work well with others
- Must be flexible, adaptable to change and adjust priorities based on business needs
- Must be able to meet deadlines
- Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet
Job Qualifications
- 2 years of customer service or administrative experience
- Able to communicate professionally with all levels of management both internally and externally
- Excellent follow-up, relationship building and interpersonal skills
- Excellent phone conduct and handling (phone sales experience is a plus)
- Detail-oriented
- able to multi-task and organize
- Ability to speak or present in small groups as needed
- Friendly demeanor and positive attitude
- Self-motivated, takes initiative and must be able to work independently with minimal supervision
- Continually strives to improve skills and knowledge
- Excellent written and verbal communication skills
- Must be a team player and work well with others
- Must be flexible, adaptable to change and adjust priorities based on business needs
- Must be able to meet deadlines
- Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet
Job Duties
- Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
- Coordinate, promote and support OEM events with warehouse and dealer contacts
- Maintain declined dealer display requests and follow-up to reschedule as needed
- Ability to overcome objections with thoughtful responses
- Administer training to new Vehicle Display Contacts on all processes and procedures related to display
- Answer incoming calls in a friendly, tactful manner providing complete and accurate information
- Maintain working knowledge of program operations
- Maintain detailed records of dealer and warehouse communications in database
- Maintain strong communication with WMS Managers, Leadership, staff and all other departments
- Attend weekly team meetings
- Potential to assist other departments in seasonal projects
- Reviewing daily workload reports and managing duties based on priority
- Gather and review supporting documents related to vehicle damage/incident reports
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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