City of Fargo

Withdrawal Management Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,249.60
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible Schedule

Job Description

The Gladys Ray Shelter is a vital community resource dedicated to supporting unaccompanied homeless adults by providing a safe, welcoming, and low-barrier environment regardless of physical or emotional conditions. As a free emergency shelter, it aims to meet the immediate needs of homeless individuals who cannot access other shelter options within the community. Established as a cornerstone of the local homeless services network, the shelter focuses on both short-term safety and long-term solutions by offering emergency accommodation, resource navigation, and comprehensive support services designed to guide participants toward stable, independent living.

Functioning as a single point of outreach, t... Show More

Job Requirements

  • Bachelor's degree in social work, human services, counseling, or related field
  • minimum three years of relevant experience
  • valid driver's license
  • ability to communicate effectively verbally and in writing
  • knowledge of applicable laws and regulations
  • supervisory skills
  • commitment to confidentiality
  • cultural competency
  • proficiency with Microsoft Office
  • ability to manage crisis and conflict
  • willingness to undergo required training

Job Qualifications

  • Bachelor's degree in social work, human services, counseling, or related field
  • minimum three years of experience working with low income and homeless populations
  • experience with chemical dependency and/or mental health programs
  • strong verbal and written communication skills
  • knowledge of social service laws and regulations
  • ability to supervise personnel
  • commitment to confidentiality and boundary maintenance
  • cultural competency and respect for diversity
  • proficiency with Microsoft Office applications

Job Duties

  • Provide information, referrals, and follow-up to guests
  • develop and maintain relationships with community agencies
  • coordinate on-site drop-in services
  • work on homeless prevention programs
  • manage crisis and conflict situations effectively
  • maintain program data and HMIS records
  • provide direction to Shelter Advocates and act as Team Lead when necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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