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Dave & Buster's logo

Winner's Circle Staff

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $13.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off

Job Description

Dave & Buster's is a leading entertainment and dining destination combining the excitement of an arcade with a full-service restaurant and bar experience. Established with the vision to create a place that offers more than just games or food, Dave & Buster's integrates interactive gaming and delicious dining in a lively and inviting environment. Known for its energetic atmosphere, unique blend of food, drinks, and midway games, this company caters to guests of all ages seeking fun, celebration, and social engagement. With numerous locations across North America, Dave & Buster's has earned a reputation for exceptional guest experiences, flexible work... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work days, nights, and/or weekends as required
  • able to be friendly and smile frequently
  • able to work in noisy, fast-paced environments with distractions
  • able to read and write handwritten notes
  • able to lift and carry up to 30 pounds
  • able to move about the facility and stand for long periods
  • able to walk or stand 100% of shift
  • able to reach, bend, stoop, mop, sweep, and wipe frequently

Job Qualifications

  • Strong communication skills
  • ability to multitask in a fast-paced environment
  • customer service experience preferred
  • ability to stand and walk for long periods
  • basic math skills for inventory and ticket handling
  • friendly and approachable demeanor
  • ability to work flexible schedules including nights, weekends, and holidays
  • minimum age of 16 years

Job Duties

  • Deliver an unparalleled guest experience through the combination of food, drinks, and games
  • keep immediate supervisor promptly informed of all problems or unusual matters and take corrective action or suggest alternatives
  • provide timely and accurate service managing wait times and communicating information to guests, team members, and managers
  • greet guests with a positive attitude and enthusiasm while performing multiple functions
  • assist guests with all requests, answer questions, and make recommendations
  • provide game assistance by notifying support technicians or management as needed
  • bid farewell to guests ensuring satisfaction and inviting their return
  • notify manager of any guest perceived to be unhappy
  • practice proper cost controls by weighing tickets and scanning merchandise accurately
  • stock, display, and secure merchandise in storage areas
  • reconcile tickets and merchandise inventory
  • conduct merchandise inventory during and after shifts
  • check and restock necessary supplies
  • maintain cleanliness and organization of the winner’s circle
  • position and set up displays to increase guest traffic and promote sales
  • assist other team members as needed
  • maintain favorable working relationships with coworkers to foster a cooperative and harmonious work environment

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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