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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Employee Discounts
flexible schedule
Job Description
Dave & Buster's is a vibrant and dynamic entertainment venue that combines the best of dining, gaming, and fun in one memorable experience. Known for its energetic atmosphere and unique blend of arcade games, delicious food, and innovative drink options, Dave & Buster's offers an environment perfect for celebrations, group outings, and casual visits. The company prides itself on fostering a team-oriented culture where employees can thrive, offering flexible schedules that work well with school or other jobs, making it an ideal workplace for those seeking versatility and excitement in their workday. With a commitment to exceptional guest service, Dave... Show More
Job Requirements
- be at least 16 years of age
- be friendly and able to smile frequently
- work days, nights, and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- strong communication skills
- ability to work in a fast-paced, noisy environment
- excellent guest service orientation
- basic math skills for ticket reconciliation
- ability to multitask efficiently
- teamwork and cooperative attitude
- minimum age of 16 years
- ability to assist and guide guests through the Midway experience
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- provide timely and accurate service while managing wait times and communicating information as needed to guests, team members, and managers
- greet guests with a positive attitude and enthusiasm while performing multiple job functions
- assist the guest with all requests and answer questions as needed and make recommendations on items
- provide game assistance by promptly notifying support technicians or management as needed
- bid farewell to guests leaving and ensure everything was satisfactory and invite guests to return
- notify manager of any guest that is perceived to be unhappy
- practice proper cost controls by accurately weighing tickets and scanning merchandise
- stock, display and secure merchandise in all storage areas
- reconcile tickets and merchandise inventory
- conduct merchandise inventory during and after shift, if applicable
- check for restocking of necessary supplies and bring all areas up to standard
- review the cleanliness and organization of the Winner's Circle and ensure all plush and shelves are stocked, properly cleaned, and maintained
- properly position and set up displays to increase guest traffic and promote sales
- assist other team members as needed
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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