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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Job Description
This position is for a Restaurant Supervisor II within a fast-paced restaurant environment. The hiring establishment is dedicated to providing exceptional dining experiences by delivering superior service, maintaining cleanliness, and serving the highest quality food. The company prides itself on fostering a strong "guest-first" culture and emphasizes teamwork, operational excellence, and adherence to company and government policies. The Restaurant Supervisor II plays a critical role in supporting the General Manager and ensuring smooth day-to-day restaurant operations even in the General Manager's absence. This is a full-time position, typically working up to 40 hours per week, with some flexibility required regarding... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a restaurant supervisory role
- ability to work flexible shifts
- strong leadership and interpersonal skills
- knowledge of company policies and government regulations
- excellent organizational skills
- ability to respond quickly to operational issues
- effective communication and team delegation skills
- physical ability to lift heavy items up to 50 pounds
- willingness to assist in all positions
- adherence to safety and cleanliness standards
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant supervision or leadership role
- knowledge of food safety and restaurant operations
- leadership and team management skills
- excellent customer service abilities
- proficiency in managing operational metrics
- ability to train and develop team members
- problem-solving and decision-making skills
- effective communication skills
- ability to work varying shifts
- physical capability to lift up to 50 pounds
Job Duties
- support the General Manager in daily restaurant operations
- direct restaurant operations in the absence of the General Manager
- ensure excellent customer service and operational goals via the Ops Scorecard
- maintain a guest-first culture in the restaurant
- assist in training and retaining team members
- conduct weekly QSC self-evaluations and manage corporate QSC issues
- monitor cash management policies including paid outs, voids, and refunds
- manage product ordering and inventory accurately
- delegate work duties through pre-shift huddles
- ensure restaurant safety and cleanliness standards
- assist with staffing and employee interviews
- complete administrative tasks such as Zenput forms and inventory counts
- control food costs and monitor employee meals
- maintain professional conduct with guests and team members
- lift up to 50-pound boxes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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