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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The Restaurant Supervisor II position is an integral part of the leadership team within a dynamic restaurant environment focused on delivering exceptional guest satisfaction and operational excellence. Working under the direction of the General Manager, this role serves to support day-to-day management and assumes full responsibility for the restaurant's operations during the absence of the General Manager. The establishment is part of a well-established dining brand committed to providing high-quality food and superior customer service in a clean and welcoming atmosphere. This vibrant restaurant culture emphasizes a guest-first approach, ensuring that every visitor leaves with a memorable dining experience. <... Show More
Job Requirements
- high school diploma or equivalent
- minimum 2 years of restaurant supervisory experience
- ability to work varying shifts including weekends and holidays
- strong organizational and multitasking skills
- excellent communication and leadership capabilities
- capability to enforce company policies and safety standards
- ability to lift up to 50 pounds
- reliable and punctual
- adherence to company code of conduct
- willingness to assist in all restaurant positions as needed
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant management or supervision
- strong leadership and interpersonal skills
- excellent customer service abilities
- knowledge of food safety and sanitation standards
- ability to manage inventory and control costs
- effective communication skills
- problem-solving aptitude
- experience training and developing team members
- ability to work flexible shifts
- proficiency in cash handling procedures
Job Duties
- support general manager in day-to-day operations
- direct restaurant operations in general manager’s absence
- enforce company and government policies
- maintain a guest-first culture
- assist in all restaurant positions
- achieve and maintain ops scorecard goals
- address customer service cases within 24 hours
- ensure team member compliance with company standards
- train team members in all positions
- complete weekly quality self-evaluation
- manage office supplies and inventory
- oversee cash handling and food cost control
- order and monitor product inventory
- assist in hiring and employee retention
- delegate work duties and lead pre-shift huddles
- complete necessary administrative tasks
- ensure restaurant safety and cleanliness
- maintain professionalism
- operate as lead supervisor when necessary
- lift up to 50-pound boxes
- work varied shifts up to 40 hours per week
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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