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Wingstop Restaurant Supervisor I

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work environment

Job Description

Our company is a dynamic and customer-focused restaurant committed to delivering an exceptional dining experience for every guest. As a leading establishment in the food service industry, we pride ourselves on operational excellence, high-quality food, and superior customer service. We maintain a culture where the guest experience and team engagement are paramount, making our restaurant a preferred destination and a great place to work. The restaurant operates with a strong team-oriented environment that empowers employees to grow professionally while contributing to the overall success of the company.

We are currently seeking a dedicated and proactive Restaurant Supervisor ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory role in the restaurant industry
  • Excellent communication skills
  • Leadership abilities
  • Ability to work flexible hours including varied shifts
  • Knowledge of company policies and government regulations
  • Physical ability to lift up to 50 pounds
  • Willingness to assist in different restaurant positions
  • Ability to address customer complaints promptly
  • Competency in cash handling and labor cost control

Job Qualifications

  • High school diploma or equivalent
  • Experience in restaurant supervision or management preferred
  • Strong leadership and communication skills
  • Ability to train and develop team members
  • Knowledge of cash management and labor control
  • Understanding of food safety and sanitation standards
  • Ability to work varied shifts
  • Customer service oriented
  • Problem-solving skills
  • Ability to lift up to 50 pounds
  • Familiarity with restaurant operational scorecards
  • Experience handling customer complaints

Job Duties

  • Support general manager and restaurant supervisor II in daily operations
  • Direct operations in the absence of general manager and supervisor II
  • Enforce company and government policies
  • Communicate policy changes to employees
  • Ensure excellent customer service and operational goals
  • Address customer complaints within 24 hours
  • Maintain guest-first culture
  • Assist in all positions as needed
  • Monitor hours worked and avoid unauthorized overtime
  • Ensure team member compliance and engagement
  • Achieve operational excellence
  • Train new team members
  • Follow cash management and handling policies
  • Drive sales and control labor and food costs
  • Delegate duties and conduct pre-shift huddles
  • Complete required tasks and forms
  • Ensure safety, cleanliness, and food safety
  • Maintain equipment and repair work orders
  • Manage pest control needs
  • Remain professional in all communications
  • Solve problems and expedite as needed
  • Lift up to 50 pounds
  • Work up to 40 hours weekly with approval
  • Adapt to business and company changes

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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