Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Day Shifts
Night Shifts
Benefits
401(k)
employee discount
Health Insurance
Paid Time Off
Bonus Pay
Quarterly bonus
Tips
Job Description
This restaurant is a prominent quick service and fast food establishment dedicated to delivering excellent dining experiences through high-quality food and exceptional service. Known for its commitment to customer satisfaction and operational excellence, the restaurant has fostered an inviting atmosphere where guests enjoy flavorful meals, particularly specializing in wings. Operating in a fast-paced environment, this establishment values teamwork, efficiency, and a positive work culture that nurtures employee growth and satisfaction. The company emphasizes employee development, ensuring that team members and leaders alike receive continuous training to excel in their roles. With a strong presence in the quick service segment, the... Show More
Job Requirements
- High school diploma or equivalent
- minimum 5 years of food service experience preferred
- ability to manage and motivate a team
- excellent communication and interpersonal skills
- availability to work varied shifts including nights, weekends and holidays
- proficiency in inventory control and labor cost management
- commitment to enforcing company and government policies
- ability to handle guest complaints effectively
- strong organizational and multitasking skills
Job Qualifications
- High school diploma or equivalent
- 5 years of experience in food service preferred
- proven leadership skills
- strong problem-solving abilities
- excellent communication skills
- ability to train and develop team members
- experience in managing payroll and labor costs
- knowledge of food safety and sanitation standards
- ability to handle guest complaints professionally
- proficiency in scheduling and inventory management
- commitment to upholding company policies
- ability to work flexible shifts including days, nights, weekends and holidays
Job Duties
- Work varying shifts from week to week
- monitor and address guests complaints
- review and correct surveys and quality service checks issues with your team
- monitor all paid outs, voids and refunds done at your store
- keep all controls in line including food cost and labor cost
- maintain all repairs and equipment with approval required for expenditures over 500 dollars
- turn in your store schedule by 5pm on Wednesdays and fax or email to the assistant coach
- compare actual payroll and sales dollars to forecasted figures
- interview, hire and keep restaurant fully staffed while minimizing turnover
- manage all product par levels
- monitor assistant managers performance including performance reviews
- set team and store goals
- delegate appropriate work duties to team members
- complete daily, mid-day and closing checklists
- follow current business processes and systems
- maintain uniform standards
- motivate team
- train your team daily
- develop your managers to be general managers
- develop shift leaders to be assistant general managers
- promote, train and develop team members to be shift leaders
- count inventory weekly or when needed
- ensure all paperwork is completed on a daily and weekly basis
- check all prepped food dates daily
- enforce all sanitary practices for food handling and cleanliness
- be a problem solver
- accomplish company goals by accepting ownership for accomplishing new and different requests
- ensure consistent high quality food and service
- work with office staff to ensure all required paperwork is turned in and completed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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