Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Career advancement opportunities
learning and development resources
Employee wellness programs
Job Description
Lewis Cellars is an esteemed luxury winery located in the heart of Napa Valley, dedicated to crafting bold and opulent wines that captivate discerning wine enthusiasts. With over 30 years of excellence, Lewis Cellars is renowned for producing world-class wines, including its acclaimed Cabernet Sauvignon which was named Wine Spectator's Wine of the Year in 2016. As part of The Wonderful Wines portfolio alongside JUSTIN Vineyards & Winery and Landmark Vineyards, Lewis Cellars operates as a premier destination in Napa's historic Stags Leap District, offering guests sweeping vineyard views and a lavish tasting experience. The winery offers a unique blend... Show More
Job Requirements
- Previous experience in customer service, hospitality, or a related field, preferably in the wine or beverage industry
- RBS and Food Handler Certifications required or must be willing to complete certifications independently and at personal cost shortly upon hire
- Basic knowledge of wines and the wine-making process
- Proficiency with reservation software and basic office tools such as Tock and Commerce 7
- Flexibility to work weekends, holidays, and evenings as needed
- Ability to multitask and remain composed in a fast-paced environment
- Strong communication and interpersonal skills
- High school diploma or equivalent
Job Qualifications
- Previous experience in customer service, hospitality, or a related field, preferably in the wine or beverage industry
- Experience in a restaurant is preferred but not required
- RBS and Food Handler Certifications required, or must be willing to complete certifications independently and at personal cost shortly upon hire
- Basic knowledge of wines and the wine-making process, willingness to learn is a plus
- Proficiency with reservation software and basic office tools such as Tock and Commerce 7
- Flexibility to work weekends, holidays, and evenings as needed
- Ability to multitask and remain composed in a fast-paced environment
- Ability to follow instructions and work independently or as part of a team
- Attention to detail to ensure areas and dishes are thoroughly cleaned and sanitized
- Strong organizational and time management skills
- Strong communication and interpersonal skills
- High school diploma or equivalent
Job Duties
- Welcomes guests with a friendly and professional demeanor, creating a positive first impression
- Answers questions about the winery, its history, and the products offered
- Guides visitors to the appropriate tasting areas, tours, or events
- Handles phone and online inquiries regarding reservations, events, and tours
- Schedules and confirms bookings, ensuring proper coordination with other winery departments
- Assists in setting up and organizing the tasting room and reception area
- Facilitates wine tastings by explaining wine selections, pairing suggestions, and unique characteristics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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