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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k)
bonus potential
paid bereavement
vacation
Paid holidays
Job Description
Giant Eagle Inc. is a leading supermarket and grocery retailer with a rich history and a strong commitment to community and family values. The company operates a network of grocery stores, warehouses, and a corporate office spanning the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis Areas, making it one of the most respected and cherished employers in the region. Known not only for offering a wide selection of food and grocery items, Giant Eagle places a high emphasis on creating a nurturing and inclusive work environment that fosters personal and professional growth opportunities for its diverse team of talented individuals. As... Show More
Job Requirements
- At least 21 years of age
- ability to lift up to 50 pounds
- compliance with state liquor laws
- effective communication skills
- team player with leadership potential
- commitment to customer service excellence
- willingness to participate in ongoing training
- ability to maintain cleanliness and safety standards
- knowledge of product and inventory management
- ability to assist in marketing and promotional activities
Job Qualifications
- High school diploma or equivalent
- 1 to 3 years of experience
- strong customer service experience
- wine knowledge and/or wine industry experience
- experience in retail food, catering or restaurant environment
- certificate from a sommelier organization such as The Court of Master Sommeliers is strongly preferred
Job Duties
- Demonstrate strong knowledge, interest and passion for products and services associated with the role
- participate in on-going product and customer service training programs
- attend distributor trade shows as necessary
- understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies
- responsible for reporting any incidents in violation of these guidelines or policies
- participate in in-store team meetings and regional meetings
- attend and conduct daily team huddles as directed by Team Leader
- ensure store and personal compliance with State Liquor Laws and company policies and procedures regarding Alcohol
- ability to uncover any potential under-age or intoxicated individual and ensure no alcohol is sold to that person
- maintain cleanliness of equipment, tables, utensils, floor (to ensure safety), and ensure that sanitation regulations are met
- knowledge of code dating
- visit competition regularly and at least once a month
- maintain safety as the top priority in all aspects of our work, for our Team Members, guests and products
- assist customers with B/W/L purchases by providing knowledgeable recommendations and suggestions
- enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders
- take an active role in building the store's beer/wine assortment, throughout the year and at resets, by regularly communicating with distributors and LOB Merchandising staff
- plan seasonal and major promotional operations with the Store Leader for out-of-department display placement and keep record of results
- oversee the wine list, helping to maintain it for the restaurant, and makes suggestions to add to the list to fit the chef's dishes if necessary
- assist with implementing marketing techniques to drive sales
- develop and execute merchandising and marketing programs to drive sales and profit margins
- be comfortable talking to guests and have the ability to make knowledgeable recommendations to suit their tastes
- ensure that you are knowledgeable and approachable, without being intimidating
- follow proper procedures to ensure BWL meets out-of-Stock, shrink and inventory level goals
- perform all functions of a Team Leader in his/her absence, when necessary and where appropriate
- direct Team Members by using work lists as well as understanding and performing all duties required to include directing, overseeing and evaluating all training of new and current Team Members
- develop unique customer tasting events and sampling programs
- write department orders, monitor ordering, and supervise stocking and receiving with latest tools and technology/automated ordering systems
- track and reduce out of stocks and participate in taking of physical inventories
- utilize all available tools to help reduce and eliminate shrink
- ensure proper ordering, receiving and stocking of BWL products, and proper signage within department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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