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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger is the nation’s largest grocery retailer, operating nearly 2,800 stores across 35 states under 28 different banners. Founded over a century ago as a small grocery outlet in Cincinnati, Kroger has grown into a leader in the food retail industry with a strong commitment to innovation, community, and outstanding customer service. As America’s grocer, Kroger embraces a culture where people matter deeply, bringing together diverse teams united by a passion for food and people with a shared mission: To Feed the Human Spirit. Kroger’s extensive reach and dedication to quality make it a trusted name for millions of customers... Show More
Job Requirements
- High school education or equivalent
- must be 21 years of age
- experience working with wine and beer
- retail experience
- effective communication skills
- ability to handle stressful situations
- knowledge of basic math
- pass wine test once employed
- second language (speaking, reading and/or writing)
Job Qualifications
- High school education or equivalent
- experience working with wine and beer
- retail experience
- second language (speaking, reading and/or writing)
- knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- effective communication skills
- knowledge of basic math
- pass wine test once employed
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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