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Quality Food Centers

WINE STEWARD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.02 - $25.15
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount

Job Description

Qualify Food Centers (QFC) is a well-established supermarket chain based in Washington that successfully merged with The Kroger Company in 1998. Serving customers across 59 stores in Washington and Oregon, QFC has become a trusted name in the grocery retail industry, known for its commitment to quality, community, and exceptional customer service. As part of the larger Kroger family of companies, QFC benefits from a rich legacy of innovation, teamwork, and a deep passion for food and people. This connection grants it access to extensive resources and a broad network, allowing it to continuously enhance customer experiences and innovate in... Show More

Job Requirements

  • Must be 21 years of age
  • high school education or equivalent
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed
  • experience working with wine and beer
  • retail experience
  • second language (speaking, reading and/or writing)

Job Qualifications

  • High school education or equivalent
  • experience working with wine and beer
  • retail experience
  • knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • second language (speaking, reading and/or writing)
  • effective communication skills
  • knowledge of basic math
  • ability to handle stressful situations
  • pass wine test once employed

Job Duties

  • Promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • inform customers of wine specials
  • provide customers with products that they have requested
  • recommend wine items to customers to ensure they get the products they want and need
  • assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • collaborate with store chef for wine tastings and other programs featuring wines
  • stay current with present, future, seasonal and special ads
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • must be able to perform the essential functions of this position with or without reasonable accommodation

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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