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Job Overview
Compensation
Hourly
Range $16.40 - $23.87
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Our company is a respected and customer-focused retailer specializing in specialty wines and beers, dedicated to delivering an outstanding customer experience through exceptional service. With a strong commitment to maintaining a safe and clean environment, we strive to create a welcoming atmosphere where customers feel valued and appreciated, encouraging return visits time and again. We embrace a Customer 1st strategy, which fosters excellence in service, respect for diversity and inclusion, and a commitment to integrity and safety. Our establishment is well-known for its knowledgeable staff who are passionate about wine and beer, providing expert advice on product selection and pairing... Show More
Job Requirements
- Must be 21 years of age
- ability to handle stressful situations
- pass wine test once employed
Job Qualifications
- Second language (speaking, reading and/or writing)
- knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- experience working with wine and beer
- retail experience
- high school education or equivalent
- effective communication skills
- knowledge of basic math
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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