WINE STEWARD

Troy, MI, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

Job Description

The company is a reputable retail establishment specializing in the sale of specialty wines, beers, and related products. Known for its commitment to quality and exceptional customer service, the company aims to create a welcoming and informative shopping environment where customers can explore an extensive selection of domestic and imported beverages. With a focus on embracing industry trends and providing tailored recommendations, the company fosters a culture of respect, diversity, and inclusivity among its staff and clientele.

This role is designed for a dedicated and knowledgeable wine and beer specialist who thrives in a retail environment and is passionate abo... Show More

Job Requirements

High school education or equivalent
Must be 21 years of age
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Pass wine test once employed

Job Qualifications

Second language (speaking, reading and/or writing)
Knowledge of imported and domestic varieties, the flavor profiles and how they are made
Knowledge of industry trends in specialty wines and beers as they relate to the consumer
Experience working with wine and beer
Retail experience

Job Duties

Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
Inform customers of wine specials
Provide customers with products that they have requested
Recommend wine items to customers to ensure they get the products they want and need
Assist customers with pairing of wine and other items such as meat, cheeses, desserts
Collaborate with store chef for wine tastings and other programs featuring wines
Stay current with present, future, seasonal and special ads
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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