Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Employee assistance program
Job Description
Our company is a well-established retailer specializing in providing a premium selection of wines, beers, and related specialty products to our customers. We pride ourselves on delivering not only a diverse and high-quality product range but also an exceptional customer service experience. Our commitment to excellence extends beyond the products we offer to include the environment in which we serve our customers. We maintain a safe, welcoming, and clean store environment that encourages repeat visits and fosters a strong connection with our community. Our core values of respect, honesty, integrity, diversity, inclusion, and safety guide everything we do, ensuring a... Show More
Job Requirements
- Must be 21 years of age
- high school education or equivalent
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math
- pass wine test once employed
- second language (speaking, reading and/or writing)
- experience working with wine and beer
- retail experience
Job Qualifications
- Experience working with wine and beer
- retail experience
- knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- second language (speaking, reading and/or writing)
- high school education or equivalent
- effective communication skills
- knowledge of basic math
- ability to handle stressful situations
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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