Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
This company is a leading retailer specializing in a wide range of products with a focus on specialty wines and beers. Known for its commitment to exceptional customer service and maintaining a welcoming environment, the company prides itself on offering high-quality products and a safe, clean shopping experience. It embraces core values such as respect, honesty, integrity, diversity, inclusion, and safety, which are ingrained in every aspect of its operations. Employees are encouraged to deliver excellent customer service and to embrace the Customer 1st strategy, ensuring that each visitor feels valued and appreciated. The retailer also emphasizes teamwork and the... Show More
Job Requirements
- Second language speaking, reading and/or writing
- knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- experience working with wine and beer
- retail experience
- high school education or equivalent
- must be 21 years of age
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math
- pass wine test once employed
Job Qualifications
- Second language speaking, reading and/or writing
- knowledge of imported and domestic varieties, the flavor profiles and how they are made
- knowledge of industry trends in specialty wines and beers as they relate to the consumer
- experience working with wine and beer
- retail experience
- high school education or equivalent
- must be 21 years of age
- ability to handle stressful situations
- effective communication skills
- knowledge of basic math
Job Duties
- Promote trust and respect among associates
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- inform customers of wine specials
- provide customers with products that they have requested
- recommend wine items to customers to ensure they get the products they want and need
- assist customers with pairing of wine and other items such as meat, cheeses, desserts
- collaborate with store chef for wine tastings and other programs featuring wines
- stay current with present, future, seasonal and special ads
- ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- notify management of customer or employee accidents
- report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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