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Kroger

WINE STEWARD

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development

Job Description

Our company is a leading retailer specializing in a diverse selection of wines, beers, and specialty beverages. We are committed to delivering exceptional customer experiences while maintaining a safe and welcoming environment for all customers. Our retail outlet prides itself on its dedication to superior service, extensive product knowledge, and a strong commitment to our core values which include respect, honesty, integrity, diversity, inclusion, and safety. As part of our team, you will be joining a company that strives to foster trust and respect among associates, promote a culture of excellence, and provide customers with the best possible shopping experience.Show More

Job Requirements

  • High school education or equivalent
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Pass wine test once employed

Job Qualifications

  • Second language (speaking, reading and/or writing)
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • Experience working with wine and beer
  • Retail experience
  • Effective communication skills
  • Knowledge of basic math
  • High school education or equivalent
  • Must be 21 years of age

Job Duties

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • Inform customers of wine specials
  • Provide customers with products that they have requested
  • Recommend wine items to customers to ensure they get the products they want and need
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • Collaborate with store chef for wine tastings and other programs featuring wines
  • Stay current with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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