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Ralphs

WINE STEWARD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.37
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs

Job Description

Ralphs is a well-established supermarket chain based in California and a proud member of The Kroger Company family since its merger in 1998. With over 180 stores across the state, Ralphs is dedicated to providing quality food and exceptional customer service to its diverse customer base. Known for its community-oriented approach, Ralphs brings together passionate teams who share the common purpose of feeding the human spirit through innovative food experiences and excellent service. The company embraces values such as respect, honesty, integrity, diversity, inclusion, and safety, making it a welcoming and supportive workplace for associates.

Joining Ralphs means bec... Show More

Job Requirements

  • Second language (speaking, reading and/or writing)
  • knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • experience working with wine and beer
  • retail experience
  • high school education or equivalent
  • must be 21 years of age
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed

Job Qualifications

  • Second language (speaking, reading and/or writing)
  • knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • experience working with wine and beer
  • retail experience
  • high school education or equivalent
  • must be 21 years of age
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed

Job Duties

  • Promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • inform customers of wine specials
  • provide customers with products that they have requested
  • recommend wine items to customers to ensure they get the products they want and need
  • assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • collaborate with store chef for wine tastings and other programs featuring wines
  • stay current with present, future, seasonal and special ads
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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