Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Paid holidays
Job Description
This opportunity is with a prominent retail company specializing in specialty wines and beers, offering a unique and curated selection of imported and domestic varieties to discerning customers. The company is committed to providing exceptional customer service in a welcoming, inclusive, and safe environment. The establishment prides itself on maintaining high standards of quality assurance and actively promotes trust, respect, and integrity among its associates. As a customer-focused retailer, they embrace diversity and inclusion as core values, ensuring that every customer feels important and appreciated during their visit. The company fosters a culture that aligns with its Customer 1st strategy,... Show More
Job Requirements
- Must be 21 years of age
- High school education or equivalent
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Pass wine test once employed
- Second language (speaking, reading and/or writing)
Job Qualifications
- High school education or equivalent
- Experience working with wine and beer
- Retail experience
- Knowledge of imported and domestic varieties, the flavor profiles and how they are made
- Knowledge of industry trends in specialty wines and beers as they relate to the consumer
- Effective communication skills
- Knowledge of basic math
- Second language (speaking, reading and/or writing)
Job Duties
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
- Inform customers of wine specials
- Provide customers with products that they have requested
- Recommend wine items to customers to ensure they get the products they want and need
- Assist customers with pairing of wine and other items such as meat, cheeses, desserts
- Collaborate with store chef for wine tastings and other programs featuring wines
- Stay current with present, future, seasonal and special ads
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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