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Ralphs

WINE STEWARD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $23.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Ralphs is a well-established supermarket chain based in California, known for providing high-quality food products and exceptional customer service across over 180 stores statewide. Since merging with The Kroger Company in 1998, Ralphs has been part of one of the largest grocery retailers in the United States, benefiting from Kroger's vast resources, innovative practices, and commitment to employee and community welfare. With a strong emphasis on diversity, inclusion, and sustainability, Ralphs is dedicated to creating a welcoming and supportive environment not only for customers but also for its associates. The company’s core values of respect, honesty, integrity, diversity, inclusion, and... Show More

Job Requirements

  • Must be 21 years of age
  • high school education or equivalent
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed
  • second language (speaking, reading and/or writing)

Job Qualifications

  • High school education or equivalent
  • experience working with wine and beer
  • retail experience
  • knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • second language (speaking, reading and/or writing)
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed

Job Duties

  • Promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • inform customers of wine specials
  • provide customers with products that they have requested
  • recommend wine items to customers to ensure they get the products they want and need
  • assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • collaborate with store chef for wine tastings and other programs featuring wines
  • stay current with present, future, seasonal and special ads
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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