Wine Steward

Fishers, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Career development opportunities

team environment

Job Description

Giant Eagle is a well-established supermarket chain known for its commitment to providing an exceptional shopping experience across a broad range of products including groceries, wine, beer, and spirits. As a company, Giant Eagle emphasizes quality, customer service, and a team-oriented environment. With a strong regional presence, Giant Eagle stores are destinations for customers seeking both everyday essentials and specialty items. The company prides itself on knowledgeable staff and a commitment to community engagement, continually striving to elevate the customer experience through innovation and dedicated service.

The Wine Steward role at Giant Eagle is a pivotal position for enhancing... Show More

Job Requirements

At least 21 years of age
lifting up to 50 pounds
strong customer service skills
knowledge or experience in wine or related industry preferred
ability to comply with state liquor laws and company policies
ability to handle multiple tasks and work in a fast-paced environment
high school diploma or equivalent
effective communication skills
availability to attend training and team meetings
ability to stand for extended periods

Job Qualifications

High school diploma or equivalent
1 to 3 years of strong customer service experience
wine knowledge and/or wine industry experience preferred
experience in retail food, catering or restaurant environment desired
certificate from sommelier organization such as The Court of Master Sommeliers preferred
ability to inspire and lead team members
excellent communication and interpersonal skills
ability to work well in a team environment
strong organizational skills and attention to detail

Job Duties

Demonstrate strong knowledge, interest and passion for products and services associated with the role
participate in ongoing product and customer service training programs
attend distributor trade shows as necessary
understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies
participate in in-store team meetings and regional meetings
attend and conduct daily team huddles as directed by Team Leader
ensure store and personal compliance with State Liquor Laws and company policies
ability to identify and prevent alcohol sales to under-age or intoxicated individuals
maintain cleanliness of equipment, tables, utensils, and floor ensuring safety and sanitation regulations
maintain knowledge of code dating
visit competition regularly at least once a month
maintain safety as top priority for team members, guests and products
assist customers with beer, wine and liquor purchases by providing knowledgeable recommendations
lead by example to enable unparalleled guest service
build the store's beer/wine assortment by communicating with distributors and merchandising staff
plan seasonal and major promotional operations with Store Leader
oversee and maintain restaurant wine list and suggest additions
implement marketing techniques to drive sales
develop and execute merchandising and marketing programs
engage guests with knowledgeable recommendations suited to their tastes
ensure approachability and knowledgeability
follow procedures to meet out-of-stock, shrink and inventory goals
perform Team Leader functions when necessary
direct team members and oversee training
develop unique customer tasting events and sampling programs
write department orders, monitor ordering, and supervise stocking and receiving
track and reduce out of stocks and shrink
ensure proper ordering, receiving, stocking and signage of products

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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