
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $40.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
RPM Italian, created by Bill and Giuliana Rancic along with RJ, Jerrod, and Molly Melman, is a celebrated restaurant known for serving modern Italian cuisine in an elegant yet urban atmosphere. The restaurant's menu balances sophistication and simplicity with freshly prepared in-house pastas such as the signature Mama DePandi's Bucatini Pomodoro and the boldly flavored whole wood-grilled Branzino. RPM Italian's commitment to well-crafted interpretations of classic dishes offers guests a versatile and memorable dining experience. As part of the Lettuce Entertain You organization, RPM Italian is one of 100+ nationally recognized restaurants praised for excellent food, service, and employee culture.... Show More
Job Requirements
- High school diploma or equivalent
- current Sommelier certification
- prior experience serving or selling wine in a restaurant setting
- ability to work varied shifts including weekends
- physical ability to lift up to 50 pounds
- excellent verbal and written communication skills
- ability to stand and walk for prolonged periods
- ability to handle busy, noisy, and stressful work environments
- compliance with alcohol awareness training
- willingness to follow all safety and sanitation guidelines and company policies
Job Qualifications
- Possess current Sommelier certification
- excellent communication skills
- proven ability to multitask in a busy environment
- strong knowledge of wine varieties, wine service, and wine pairing
- experience with wine ordering and inventory management
- ability to provide training and education on wine
- customer service oriented
- ability to lead and work well within a team
- familiarity with POS systems and restaurant operational procedures
Job Duties
- Order and sell wine for the restaurant
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively use and operate all necessary tools and equipment
- ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- ability to multi-task calmly and effectively in a busy, stressful environment
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipates guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- develop the wine menu for the restaurant
- coordinate all ordering of wine for the restaurant
- maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
- account for and maintain the security of all wine inventories
- provide wine education and training for new and existing employees, and update training materials
- conduct wine tastings
- assist Maitre d' and/or host with greeting and seating guests if needed
- organize, maintain and restock wines in proper cabinets, coolers or storage areas
- attend wine seminars on a regular basis
- act as a lead for the Wine Runner position
- follow proper wine service procedures
- assist serving staff with selling, opening and serving wine
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the POS system
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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