Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Employee Discounts
Job Description
Pebble Beach Company is a prestigious and iconic hospitality and leisure enterprise located in Pebble Beach, California. With over a century of rich history, the company operates world-famous luxury resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. Beyond its luxury accommodations, Pebble Beach Company manages renowned golf courses like Pebble Beach Golf Links and Spyglass Hill Golf Course, as well as celebrated destinations such as the scenic 17-Mile Drive and The Spa at Pebble Beach. Known for hosting premier events like the Pebble Beach Concours d'Elegance and AT&T Pebble Beach Pro-Am, the company... Show More
Job Requirements
- Must be 21 years of age or older
- High school diploma or equivalent
- Certified level sommelier preferred, introductory level required
- Excellent sales and customer service skills
- Excellent written and verbal communication skills
- Knowledge of Microsoft Office Suite, POS, EATEC, IG with a strong knowledge of Excel
- Ability to maintain POS and inventory systems
- Ability to manage wine club and execute wine tastings
- Ability to resolve guest issues promptly
- Commitment to uphold company policies and Code of Conduct
- Strong organizational skills and attention to detail.
Job Qualifications
- Certified level sommelier preferred, introductory level required
- Excellent sales and customer service skills
- Excellent written and verbal communication skills
- Knowledge of Microsoft Office Suite, POS, EATEC, IG with strong Excel skills
- High school diploma or equivalent
- Ability to provide personal shopping assistance and manage client relationships
- Experience executing wine tastings and classes
- Ability to maintain and reconcile inventory
- Strong organizational skills and attention to detail
- Ability to resolve guest issues and communicate effectively with management
- Must be at least 21 years of age.
Job Duties
- Maintain front of house and back of house POS and inventory management systems
- Maintain monthly wine club including charging clients, formatting wine descriptions, maintaining member list, and coordinating with members regarding receipts and shipping or pickup of wines
- Execute wine classes and tastings, including maintaining attendee lists, processing payments, printing materials, and preparing event rooms
- Maintain and organize wine presentations on the sales floor and in the back of house
- Monitor inventory levels of wine, beer, and food, alerting Manager of low par levels
- Greet and assist customers with product information and needs
- Provide personal shopping assistance for guests in the lounge and via phone and email inquiries
- Maintain client database and relationships, develop new client base through follow up correspondence and world class service
- Collect and understand customers’ wine preferences, recommending wines accordingly
- Use guest feedback to ensure service levels and departmental direction meet industry benchmarks
- Ensure accurate and timely inventory submissions to Accounting
- Take and reconcile physical inventory with counts, costs, promotions, and loss
- Process invoices, transfers, and merchandise loss to Accounting daily
- Resolve guest issues promptly and keep accurate records
- Inform Manager of sales, operational, inventory or other issues
- Monitor facility condition and report housekeeping items
- Uphold company Code of Conduct and employment policies.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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