Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Paid Time Off
Holidays
Job Description
Ram's Gate Winery is a prestigious winery situated atop the rolling hills of the Carneros AVA, a renowned wine-producing area in Sonoma's Wine Country. Founded through the vision of owner Jeff O'Neill, the winery embodies refined elegance through careful sustainable farming, transparent winemaking practices, and exceptional hospitality. Ram's Gate is an integral part of the O'Neill family portfolio, committed to producing uncompromising wines that capture the true essence of Sonoma County terroir. The winery boasts a spectacular tasting room that overlooks organically farmed vineyards spanning 28 acres. This location not only highlights the beauty of the land but also serves... Show More
Job Requirements
- 2+ years of experience in luxury customer service sales or hospitality
- Passion for wine food and agriculture
- Strong communication skills both verbal and written
- Comfortable using technology experience with Tock or WineDirect is a plus
- Ability to multitask stay composed under pressure and make thoughtful decisions in a fast-paced setting
- Availability to work weekends holidays and evenings
- California Food Handlers Training certification
- RBS certification within 30 days of employment
- Must be at least 21 years old
Job Qualifications
- 2+ years of experience in luxury customer service sales or hospitality
- A natural ability to connect with people and build rapport
- Committed to fostering a collaborative high-performance team environment
- Passion for wine food and agriculture with a desire to continuously expand knowledge
- Keen attention to detail and an unwavering commitment to creating exceptional guest experiences
- Strong communication skills both verbal and written
- Comfortable using technology experience with Tock or WineDirect is a plus
- Ability to multitask stay composed under pressure and make thoughtful decisions in a fast-paced setting
- Availability to work weekends holidays and evenings as needed
- Required certifications California Food Handlers Training and RBS Certification within 30 days of employment
- Must be at least 21 years old
Job Duties
- Welcome every guest with warmth ensuring a customized and exceptional experience whether they are first-time visitors or longtime members
- Share the history craftsmanship and unique qualities of our wines in a way that captivates and educates guests
- Work closely with the hospitality culinary and concierge teams to elevate the guest journey and maintain smooth operations
- Build genuine connections remember guest preferences and curate experiences that feel exclusive and personal
- Maintain an ego-less approach to hospitality always prioritizing the guest's experience with grace and professionalism
- Enhance winery and membership events by engaging guests and assisting with setup decor and execution
- Serve as an ambassador representing the winery both on-site and at off-site events ensuring our brand's integrity and high standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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